Financial Aid Counselor

Job Description

Job Description

Westminster University

Financial Aid Counselor

Full-Time, Benefited)

POSITION SUMMARY :

The Financial Aid Counselor is a member of Westminster University’s Enrollment Management division.

Enrollment Management is a collaborative team committed to providing and supporting services that attract, enroll, and retain students. The Enrollment Management division seeks to offer a student-centered and innovative enrollment experience that supports the University’s strategic priorities.

The Financial Aid Counselor will advise and counsel undergraduate and graduate students and their families on the financial aid application process, aid availability, and financial planning. The counselor evaluates application materials; awards federal, state, and institutional funding; represents the University to students and parents; attends training workshops and conferences; keeps informed of changes to financial aid programs to ensure compliance with federal and state regulations as well as institutional policies. This role supports student success by working with students to ensure awareness of financial aid programs and requirements to cover tuition costs.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Student Service

• Counsel current and prospective students / families in-person, virtually, or telephone on the financial aid process, aid availability, and financial planning to cover educational costs.
• Conduct confidential, student-specific meetings to ensure information presented is clearly understood while responding to students’ individual questions / concerns.
• Directs students to appropriate resources for applications, forms, disclosures, and other informational resources or websites. Counsel students on proper completion of forms / documents.
• Provide excellent service to both current and prospective students student and their families by presenting a helpful, professional, and positive attitude while communicating effectively in-person, virtually, phone, email, or text.
• Document student interactions in Colleague, Slate, and other systems to maintain historical record of conversations.

Administrative Functions

Compliance

QUALIFICATIONS :

Minimum Qualifications

Preferred Qualifications :

Diversity and Inclusion :

Promote an Inclusive Westminster through demonstration of the commitments include in the Westminster University Diversity Statement. Participate in developmental activities to increase understanding and awareness of issues related diversity, equity and Inclusion both individually and as related to my filed of work, profession or discipline.

Equal Employment Opportunity :

Westminster University is committed to a diversified workforce, equal opportunity, and nondiscrimination. To this end, Westminster prohibits any form of discrimination or harassment based on race or ethnicity, color, religion, national origin, sex, age, sexual orientation, gender identification, disabilities, genetic information, status as a veteran, or any other category or classification protected by applicable federal, state, or city laws.