Social Impact Director

Skills

We are seeking a data-driven story teller for our Social Impact Director opening. Using your data analytic, interpersonal, and communication skills, you will support Westmoreland Community Action’s ability to make data-driven decisions and tell the story of our clients and services in a compelling and informed way. You will also oversee our information and data management systems and work with our program departments to ensure that our information systems effectively support service delivery, compliance, and operational efficiency. You will provide insights and recommendations that enhance the effectiveness and efficiency of Agency services delivered to the community. You will accomplish this by:

• Storytelling and Reporting:
• Review data and quantitative information from program departments to support storytelling and
• Develop and maintain dashboards, reports, visualizations, and narrative reports to effectively communicate data findings to stakeholders.
• Prepare comprehensive reports and presentations for management, program directors, board members, and other stakeholders.
• Collaboration and Communication:
• Work collaboratively with program management and other staff to understand data needs and provide support.
• Communicate complex data concepts to non-technical stakeholders in a clear and concise manner.
• Partner with outside agencies and entities as needed for broader system wide (or county wide) trend analysis.
• Program Evaluation and Improvement:
• Work with program management to conduct program evaluations to assess the effectiveness of program interventions.
• Provide recommendations for program improvements based on data analysis and best practices.
• Strategic Information Systems Leadership
• Develop and implement an integrated information management strategy.
• Assess and recommend technology solutions to improve efficiency, service integration, and user experience.
• Assist in the development and implementation of data-related policies and procedures.
• Data Collection and Management:
• Supervise a small staff in the collection, cleaning, and management of data reported from the program departments.
• Ensure data integrity, accuracy, and confidentiality through regular audits and validation procedures.
• Data Analysis and Interpretation:
• Analyze data using statistical methods and software to identify trends, patterns, and insights.
• Interpret data results and provide actionable recommendations to improve program outcomes and service delivery.
• Training and Support:
• Provide training and support to staff on data collection methods, tools, and best practices for improved and consistent data language and processes throughout the agency.
• Supervise, coach and support staff assigned to the Social Impact Department.
• Performs all other duties assigned by the Chief Administrative Officer.
  

Westmoreland Community Action is a non-profit organization that works to connect individuals and families to opportunities and resources throughout the community to improve their quality of life and help to reduce poverty in the community. This is accomplished through housing, counseling, support, education, intervention, collaborations, partnerships, information, referrals, and networking.

Qualifications

• Bachelor’s degree in Data Science, Statistics, Social Sciences, or a related field (Master’s degree preferred).
• Minimum of five years of experience translating data for informed decision making and/or storytelling, in a human services setting.
• Proficiency in statistical software.
• Excellent interpersonal and communication skills, with the ability to build relationships and work collaboratively with employees at all levels.
• Strong analytical skills with the ability to interpret complex data sets.
• Ability to work well in a diverse group.
• Positive and collaborative attitude when managing groups and overseeing initiatives.
• Ability to effectively organize and manage multiple initiatives.
• An understanding of HIPPA and Protected Health Information regulations.
• Acts 33, 34, 114, and sex offender registry clearances.
  
  

Annual salary based on years of experience: $71,427.20 - $78,166.40. This is a salaried, exempt position.

Benefits

• 100% Employer paid dental, vision, life insurance, short-term disability, and long-term disability polices,
• ICHRA health plans - Using an allowance, choose the best plan for you,
• 16 paid holidays,
• 10 days of vacation in first year of employment,
• Sick time,
• 8% retirement match after 1 year and 1000 hours of service,
• Mileage reimbursement,
• Time and a half for holidays worked.
  
  

Westmoreland Community Action (WCA) is committed to recruiting and retaining a diverse workforce that reflects our community and those that we seek to serve. If you, in good faith, believe that you are qualified to succeed in this position, we encourage you to apply. Please include a cover letter to tell us about your unique qualifications for the position. Our hiring manager will review your application and, if interested, will contact you regarding next steps.

REQUIREMENTS NECESSARY TO SAFELY PERFORM THE ESSENTIAL FUNCTIONS OF THE POSITION OF SOCIAL IMPACT DIRECTOR:

Strength requirements - Push/pull, lift/move up to 10 pounds.

Manual dexterity - Perform moderately difficult manipulation - typing, writing, filing.

Coordination - Perform tasks which require foot and/or hand/eye coordination - driving a car, computer entry.

Mobility - Walk, stand, sit for prolonged periods of time, drive.

Speech - Articulate with extreme accuracy.

Vision - Read small print, drive a car.

Hearing - Able to receive verbal information with some background noise.

Concentration - Able to concentrate with a high level of attention to detail with constant interruption.

Attention Span - Able to attend to complex task functions for more than 60 minutes at a time.

Conceptualization - Able to understand and relate to theories behind several related concepts.

Memory - Able to remember multiple verbal and written task-assignments given at beginning of a period extending over long period of time.

Environment Conditions - Indoor work. Able to work, on-site, in an office environment multiple days a week.