What are the responsibilities and job description for the Front Office Coordinator, Dental position at Westphalia Holdings?
🦷 Front Office Coordinator – Dental Office (Aurora, IL)
Privately Owned Group Practice | Not Corporate. Just Caring.
Are you a friendly, detail-oriented professional who loves creating great first impressions? Our privately owned, high-tech dental group is looking for a Front Office Coordinator to join our Aurora team. You’ll be the face of the practice—welcoming patients, supporting clinical flow, and helping make every visit exceptional.
Why Join Us?
-
100% Doctor-Owned – No corporate red tape. Just passionate doctors and team members delivering top-notch care.
-
Supportive Culture – We live by the Fish Philosophy: Play, Make Their Day, Be There, Choose Your Attitude.
-
Top-Rated Reputation – Our offices are among the highest-reviewed in the region.
-
Growth-Minded – We offer mentorship and professional development in a fast-paced, rewarding environment.
What You’ll Do:
-
Greet and check in patients with warmth and professionalism.
-
Answer phones, schedule appointments, and coordinate treatment plans.
-
Verify insurance benefits and submit claims.
-
Collect co-pays and manage daily financial reports.
-
Collaborate with the clinical team to ensure smooth patient flow.
-
Maintain accurate patient records in Denticon (experience preferred but not required).
What You Bring:
-
1–2 years of experience in a dental front office or similar customer service role.
-
Friendly, energetic personality with excellent communication skills.
-
Strong attention to detail and multitasking abilities.
-
Familiarity with dental insurance and scheduling systems is a plus.
Perks & Benefits:
-
Health Insurance – HMO, PPO, and HSA options.
-
Dental & Vision Insurance through BCBSIL.
-
Paid Time Off – Includes Well Pay, Basic PTO, and Holidays.
-
401(k) with 3% Safe Harbor contribution after 90 days.
-
Team-Oriented Environment – You’ll love coming to work every day.
