What are the responsibilities and job description for the Front Office Coordinator, Dental position at Westphalia Holdings?
🦷 Front Office Coordinator – Dental Office (Oz Park / Lincoln Park, Chicago, IL)
Private Dental Group | High-Tech | 5-Star Team Culture
Are you an outgoing, polished professional with a passion for patient service? Join our top-rated, doctor-owned dental group as a Front Office Coordinator at our Oz Park / Lincoln Park location. In the heart of one of Chicago’s most vibrant neighborhoods, you’ll work in a high-tech, fast-paced practice that’s known for exceptional care and an upbeat, positive vibe.
Why You’ll Love It Here:
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Doctor-Owned & Proud – No corporate structure. Just passionate clinicians and team members doing things the right way.
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Reputation for Excellence – Our patients love us—and our 5-star reviews prove it.
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Modern, Stylish Office – State-of-the-art technology and a clean, calming environment.
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People-First Culture – We follow the Fish Philosophy and celebrate every team member’s contributions.
What You’ll Be Doing:
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Welcome patients with a friendly smile and check them in with efficiency.
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Manage phones, appointments, and treatment coordination.
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Verify insurance and handle billing and payments.
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Assist with recall and reactivation efforts to keep the schedule full.
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Maintain accurate records using Denticon (preferred but not required).
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Collaborate with clinical staff to create a seamless patient experience.
You’ll Thrive in This Role If You Have:
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1–2 years of dental front office or high-end customer service experience.
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An upbeat, professional demeanor and polished communication skills.
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A strong eye for detail and ability to multitask in a fast-paced setting.
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A working knowledge of dental insurance and appointment scheduling.
What We Offer:
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Health Insurance – HMO, PPO, HSA plans.
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Dental & Vision Coverage – BCBSIL.
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PTO – Well Pay, Basic PTO, and Paid Holidays.
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401(k) – 3% employer safe harbor contribution after 90 days.
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A Fun, Engaging Work Environment – Where you’re truly valued.