What are the responsibilities and job description for the Operational Excellence Manager position at Westport Financial?
Our Company
We are a leading moving company in the Venice, FL market, recognized for our exceptional residential and commercial moving services. Our team of professionals is dedicated to delivering high-quality results and exceeding customer expectations.
Job Description
The CEO/General Manager will be responsible for overseeing day-to-day operations, sales, and financial performance. This role requires a strategic, hands-on leader who can scale operations, improve efficiencies, and drive revenue growth while maintaining the highest level of customer satisfaction.
Key Responsibilities
- Lead the team in executing growth strategies, optimizing service quality, and driving operational excellence.
- Monitor KPIs, manage budgets, and improve profitability.
- Ensure top-tier service through process improvements, employee training, and real-time problem-solving.
- Proven leadership experience in managing operations, growing a business, or leading a service-based company.