Learning & Development Administrative Assistant

Job Title: Learning & Development Administrative Assistant

Reports To: Director of Learning and Development

Direct Reports: None

Department: Operations

Location: San Antonio, TX - Training Center

FLSA Status: Non-Exempt - Hourly

Work Category: Onsite Team Member

Position Status: Full-Time

Work Schedule: Monday - Friday, with possible rotating Sunday availability

Base Pay Range: $15.50 - $16.50 per hour

Travel: Up to 25% of the time, in- or out-of-state and includes use of company owned vehicle for student transportation to/from training and local hotel accommodations

About Westport Properties

Founded in 1985, Westport Properties (“WPI”) is an owner-operator of self storage, multifamily and industrial properties across the United States. The Company is a fully integrated operator that develops, acquires and manages its portfolio as well as providing third-party management services. As of March 2024, WPI has approximately 15.2 million square feet of self storage space under management and its total assets under management is approaching $3.2 billion with its US Storage Centers brand as well as over 650 multifamily units while employing over 600 people nationwide. WPI is a founding partner of the 501(c)3 Kure-It, a non-profit organization that raises money for underfunded cancer research, and Charity Storage, a 501(c)3 that uses vacant storage units to raise money for local charities. To date, Kure-It has raised over $15M and Charity Storage has raised over $1.2M.

Job Summary

A person qualified for this position will have a proven track record of cash handling and basic administrative experience. There will be times where this person will assist in a classroom role, handling day-to-day in-person training functions and responsibilities while maintaining good communication and reporting relationships with multiple departments, field management, and company personnel at all levels. The Learning & Development Support Clerk will spend about 70% of their time handling administrative task such as meal ordering, petty cash consolidations, and gathering and preparing data or content for other team members and booking travel or ride-share transportation for students. They will be expected to transport students from nearby hotels to the classroom daily and return them at the end of the day in the company vehicle. This responsibility may be split between office staff, but the ultimate responsibility is with the Support Clerk role.

Essential Duties & Responsibilities

• Regular attendance in accordance with Company’s Attendance Policy
• Commitment to Westport’s Mission, Vision and Core Values
• Transport trainees to and from training and the airport using a company van
• Present training materials in a variety of settings and formats as a substitute role as needed when the Classroom Learning Specialist is unavailable
• Book travel for new trainees attending in-person training
• Book and communicate ride-share travel for students
• Coordinate the onboarding, travel and training experience of new hires in the field when the Learning Operations Specialist is unavailable.
• Inventory, monitor and preserve the integrity of our training equipment. i.e. computers, projector, etc.
• Maintain and track the accuracy of Petty cash and per diem for trainees
• Maintain and properly document inventories of supplies used by the Training Center
• Other duties as assigned
  • Periodic special projects and duties may be assigned based on company need and requirements
  • Must be able to perform a variety of duties, often changing from one task to another, with frequent interruptions or distractions and within tight deadlines

Qualifications

• Valid driver’s license and reliable transportation required
• Excellent computer skills required
• General office and telephone skills required
• High-school diploma or GED required
• Experience with Microsoft PowerPoint and other Office applications required

Skills

• Goal-oriented and able to work independently
• Adaptable to various work settings and interpersonal dynamics
• Excellent verbal and written communication skills
• Excellent classroom organizational skills
• Excellent classroom planning and time management skills
• Ability to foster a collaborative team culture amongst each training cohort
• Proactive, self-starter, goal oriented and ability to work independently
• Proficient in Microsoft Office products

Physical Demands

• Stationary Position: frequently remains stationary up to 70% of the time and sitting up to 8 hours per day
• Move/Traverse: frequently bend, stand, stoop and/or walk
• Carry Weight: infrequently carry weight and/or lift objects (light to heavy) weighing up to 50 pounds
• Hearing and Speech: frequently communicates with the ability to hear and talk on a regular basis with clients who have inquiries about their storage accounts, billing invoice or other related account matters; must be able to exchange accurate information in these situations
• Sight: frequent use of sight to detect images on computer, office documents, facility objects near and far
• Climb: occasionally ascends/descends on stairway to get to office upper and lower floors

Work Environment

• Regular professional, office, classroom business setting
• Noise level ranges from low to moderate (if in office setting)

Benefits for Full-Time Employees

• Paid lunch four days a week (Mon-Thurs) while class is in session except during holiday weeks
• Paid Time Off and Paid Holidays
• 401(k) Employer Matching
• Health Benefits: Medical, Dental, Vision
• Life Insurance Benefits
• Supplemental (Flexible Spending Accounts, Disability, Cancer/Critical Care, Hospitalization, Accident)
• Paid travel expenses
• Company issued computer and cell phone
• Recognition of Hard Work and Exemplary Performance
• Potential for upward mobility depending on performance and company growth

At-Will Employment & Equal Opportunity Employer

Westport Properties, Inc. is a parent company of US Storage Centers (USSC) which provides at-will, equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, marital status, disability or genetics. Furthermore, Westport Properties, Inc. expressly prohibits any form of workplace harassment and discrimination based on age, disability, color, genetics, marital status, national origin, race, religion, sex, sexual orientation, or veteran status in compliance with federal, state and applicable local laws governing employment and labor law in every location in which the company conducts business. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Disclaimer

All Employees must pass a post-offer, pre-hire background screening which includes a multi-state criminal check and DMV Records in accordance with federal protected FCRA/FACTA Requirements for Investigative Consumer Reports, CA ICRA and other state mandated requirements for employment purposes. Furthermore, this job description is subject to change at any time. Nothing in this job description is meant to guarantee employment status and/or position. This job description neither restricts nor prevents management’s right to assign and/or reassign duties and responsibilities to this job at any time of the essential functions. It does not proscribe or restrict the tasks that may be subsequently assigned.

Essential Job Function for Reasonable Work Accommodation

According to the Americans with Disabilities Act (ADA), Equal Employment Opportunity Commission (EEOC) and the California Fair Employment and Housing Act (FEHA), employees must be able to perform the essential job functions with or without a reasonable accommodation. The Company will provide reasonable work accommodations to allow the employee to perform their essential job functions and duties as detailed above. If you feel you need reasonable work accommodations, please contact the Human Resources department at (949) 748-5900.