Office Manager

Job Title: Office Manager – Chiropractic & Wellness Clinic

Location: Avon, Ohio Salary: $53 - 60,000 per year Bonus

Benefits:

• Health Insurance Reimbursement
• Free Chiropractic Care
• Monthly massage
• Paid Time Off
• Opportunity for Bonus Based on Performance & Profits

About Us: Dr. Aimee Polgar has been an established chiropractor on the westside of Cleveland since 2016. She is opening up a new clinic in Avon, Ohio. Her passion extends beyond patient care into wanting to build an incredible workplace. She loves leading a team to personal success. Westside Chiropractic & Wellness will be a brand new business with deep local roots. We are aiming to open the doors in August of 2025 and are looking for elite team members to join us!

At Westside Chiropractic & Wellness, we are dedicated to improving the health and well-being of our patients through chiropractic care, therapeutic bodywork (massage) and holistic wellness services. Our mission is to create a warm, welcoming environment where patients feel heard, supported, and empowered on their journey to better health. We are seeking an Office Manager who is passionate about customer service, detail-oriented, and driven to help our clinic run smoothly while making our patients’ experiences the top priority.

Job Overview: The Office Manager position is a full time role, responsible for overseeing the daily operations of our clinic. This role requires an energetic, organized, and reliable individual with a focus on excellent customer service. You’ll be the first point of contact for our patients, responsible for answering calls, texts, scheduling appointments, processing payments, maintaining a clean environment, and supporting administrative tasks.

If you're a team player who is enthusiastic about health and wellness and has a knack for managing operations efficiently, this is the role for you!

Key Responsibilities:

• Customer Service Excellence: Serve as the first point of contact for patients via phone, email, and text; answer inquiries, schedule appointments, and provide information about services in a friendly and professional manner.
• Patient Scheduling: Manage patient appointments, ensuring optimal scheduling and minimal wait times. Coordinate patient follow-ups and reminders.
• Payment Processing: Take payments and manage billing inquiries in a timely and accurate manner. **We will be a cash/non-insurance based clinic, we will not bill insurance companies but will provide ways that our patients can get reimbursed directly.
• Technology & Software: Utilize clinic management software and systems to manage patient records, appointments, and payments. Comfortable learning new software tools as needed.
• Administrative Support: Perform office management tasks such as inventory tracking, maintaining patient records, and ensuring clinic supplies are stocked.
• Light Cleaning & Organization: Help maintain a clean, organized, and welcoming environment for patients and staff.
• External Marketing Support: Assist with local marketing and outreach efforts, such as attending events or helping promote our clinic on social media (if interested).
• Team Collaboration: Work closely with the chiropractic and wellness team to ensure efficient clinic operations and a positive patient experience.

Qualifications:

• Experience: Previous office or managerial experience, preferably in a healthcare, wellness, or customer service setting.
• Skills: Strong organizational skills, attention to detail, and ability to prioritize tasks effectively. Excellent communication skills, both verbal and written.
• Tech-Savvy: Comfortable using various software and office systems, with the ability to quickly learn new tools.
• Personality: Positive, upbeat, and friendly with a genuine desire to help others. Exceptional customer service skills with the ability to build rapport with patients and team members. Passion for health and wellness.
• Flexibility: Able to adapt to changing tasks and needs in a dynamic work environment.

Why Work with Us?

• Competitive salary of $53,000 - $60,000 per year bonus opportunities.
• Paid time off, health insurance reimbursement, free chiropractic care, and a monthly massage to help you stay healthy and balanced.
• Join a dedicated and supportive team focused on improving the lives of our patients.
• Opportunity for financial growth and to be a part of new business within the community.

If you’re looking for a meaningful and rewarding career in a fast-paced, wellness-focused environment, we would love to meet you! Apply today and be part of a team that’s making lives better.

Job Type: Full-time

Pay: $53,000.00 - $60,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• 10 hour shift
• Monday to Friday

Ability to Commute:

• Avon, OH 44011 (Required)

Ability to Relocate:

• Avon, OH 44011: Relocate before starting work (Required)

Work Location: In person

Salary : $53,000 - $60,000