What are the responsibilities and job description for the Receptionist position at WestWind Wellness Clinic?
Job Title: Receptionist
Location: WestWind Wellness Clinic – Osburn, Idaho
Employment Type: Full-Time or Part-Time
About Us:
WestWind Wellness Clinic is a dynamic mental health agency providing therapy, case management, peer support, and life coaching services. We are committed to creating a welcoming and supportive environment for our clients and team.
Job Overview:
We are seeking a professional, friendly, and highly organized Receptionist to join our team. As the first point of contact for clients and visitors, you will play a critical role in providing exceptional customer service while supporting the smooth operation of our front desk and administrative processes.
Key Responsibilities:
- Greet and welcome clients and visitors warmly, creating a positive first impression.
- Manage incoming phone calls with professionalism, directing calls as needed.
- Schedule appointments and maintain staff calendars using computerized systems.
- Perform data entry tasks accurately and efficiently.
- Process billing errors and assist with basic billing tasks.
- Conduct chart audits to ensure documentation accuracy.
- Perform light housekeeping to maintain a clean, welcoming front desk and office environment.
- Assist with clerical tasks, including filing, scanning, and organizing documents.
- Utilize Office Suite for administrative tasks such as document creation and email correspondence.
- Handle client inquiries with care and professionalism.
- Support team members with various administrative duties as assigned.
Qualifications:
- High school diploma or equivalent required.
- Previous experience as a receptionist or in a front desk role preferred. Experience in a medical or mental health setting is a plus but not required.
- Proficiency in data entry, computer skills, and familiarity with Google Suite.
- Excellent communication, customer service, and organizational skills.
- Strong time management skills with the ability to multitask effectively in a fast-paced environment.
- Ability to handle sensitive information with confidentiality and professionalism.
Work Schedule & Benefits:
- Full-time or part-time schedule options available.
- Opportunity to work from home one day per week after 90 days of employment.
- Competitive pay based on experience.
- Positive, inclusive, and supportive work environment.
If you are motivated, detail-oriented, and passionate about providing exceptional service, we encourage you to apply and become part of our team!
Job Types: Full-time, Part-time
Pay: $14.00 - $22.00 per hour
Expected hours: 10 – 40 per week
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $14 - $22