What are the responsibilities and job description for the Front Desk Staff position at Westwood dental?
Job Summary
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently.
Duties
- Greet clients and visitors warmly, providing a positive first impression of the organization.
- Manage incoming calls using phone systems, demonstrating excellent phone etiquette.
- Perform clerical duties including data entry, filing, and maintaining organized records.
- Assist with scheduling appointments and managing calendars for staff members.
- Utilize Google Suite and other software tools to support daily operations.
- Handle inquiries and provide information regarding services offered.
- Maintain a clean and organized front desk area to ensure a professional environment.
- Support financial operations by assisting with QuickBooks for billing and invoicing as needed.
Experience
- Previous experience as a front desk agent or in a similar clerical role is preferred.
- Familiarity with dental receptionist duties is a plus but not required.
- Proficiency in data entry and computer literacy is essential for this position.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Excellent verbal and written communication skills are necessary to interact with clients and team members professionally.
Join our team as a Front Desk Agent where your contributions will make a significant impact on our client experience!
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Required)
Language:
- English (Required)
Ability to Commute:
- Tysons Corner, VA 22102 (Required)
Ability to Relocate:
- Tysons Corner, VA 22102: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $24
