What are the responsibilities and job description for the Manager, Database Administration position at WEX Inc?
The Manager, Database Administration is responsible for all aspects of database administration globally at WEX.
About the Team & Role
Builds and maintains a mature ITIL based approach to database administration
Develops, implements, and maintains policies, procedures, protocols, and associated IT governance and security compliance activities
Plans IT projects, project budgets, and resource needs. Negotiates with vendors, outsourcers, and contractors to secure technology products and services
Protects IT assets through disaster recovery, backup procedures, information security protocols, and change control
Designs and implements cloud server infrastructure, database PaaS solutions, and IaC pipelines
Assesses, approves, and administers all equipment, virtual hardware, and enterprise software upgrades
Practices in database system asset management, including maintenance of database component inventory, life cycle management, and documentation
Performs cost-benefit and return-on-investment analyses for proposed systems and finops analysis for existing systems
Manages and ensures optimal operation and capacity of all database systems (i.e., virtual servers, storage, software, etc.)
Manages technical change control to ensure that all IT changes are implemented in adherence with change control policies, and the appropriate levels of communication are taken when implementing change
Ensures policies are well-documented and communicated for and to departmental personnel
Manages, retains, provides feedback and training, and administers performance reviews and career opportunities to DBA staff as needed
Ensures systems are regularly patched and maintained to enhance data security, network access, and backup systems
Participates in the selection and staffing process by positively promoting the company and position through the interview process, objectively assessing candidates, and selecting the most qualified candidate
Ensures data security, system access, and backup systems are secure
Manages on-call team schedules and ensures proper 24 x 7 coverage. Is available for escalations as needed for critical incidents during on-call hours
How you’ll make an impact
Skill to manage and maintain PostGreSQL, Oracle, MySQL databases on IaaS and PaaS in AWS and Azure cloud providers
Skill to communicate professionally, both oral and written
Planning skills include identifying and organizing action steps to achieve a task
Skill to define a problem and identify root causes resulting in solutions
Skill at self-motivation and completing tasks promptly
Skill at making oral presentations that are clear, concise, and easy to understand
Skill in managing and leading others
Ability to organize, prioritize, and respond to multiple projects and deadlines
Ability to identify, implement, and document new procedures or when existing ones are obsolete
Ability to work with interruptions as problems needing immediate attention arise
Ability to work well with security professionals on best practices and methodologies for securing company assets
Knowledge of standard operating procedures, establishing service level agreements
Works proficiently within ITIL requirements for incident resolution, change requests, and problem management
Ability to manage a mix of individual contributor levels from junior up through principal DBAs
Experience you’ll bring
A minimum of 5 years experience in administration of PostGreSQL, experience in administration of Oracle and MySQL desired but not essential
Requires strong technical expertise with PostGreSQL database administration
A minimum of 3 years experience managing Aurora RDS databases in AWS, experience with Azure desired but not required
A minimum of three years experience in managing or leading DBAs
Experience with and knowledge of terraform, automation scripting languages including bash and python
Experience managing people, directing team functions, and leading projects / programs to success
Knowledge and experience with analyzing and troubleshooting server performance metrics and capacity in AWS IaaS
Requires analytical ability, strong judgment, problem solving skills, and effective human relations skills to work cross functionally across the Enterprise with staff and all levels of management in various disciplines
Uses professional concepts and company objectives to resolve complex issues in creative and effective ways
Ability to function in a complex environment thru multi-tasking and establishing and communicating priorities
Strong interpersonal and communications skills; capable of writing proposals or papers, acting as a vendor liaison, making presentations to customers or client audiences or professional peers, and working closely with upper management, acquired company personnel and outsourced service provider
Strong listening and collaboration skills
Ability to solve problems quickly
Preferred Qualifications
Post graduate coursework in Computer Science or Business Administration a plus
Agile ways of working (Kanban, Scrum)
Experience with Qlik data replication
Experience with AWS CLI
Experience with GitHub Action Runners
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range : $117,000.00 - $155,000.00
Salary : $117,000 - $155,000
