What are the responsibilities and job description for the New Case/Reception/Support Staff position at Wexford County?
Level 4
Full Time/Full Benefits (37.5 hrs/wk)
TPOAM Union
Friend of the Court
Wage: $15.97 - $19.68
Benefits Include:
Hybrid Pension – 5% employee contribution
Health, Dental & Vision Insurance – 10% employee contribution
Paid Holidays, Vacation & Medical Leave
Employer Paid Life Insurance & Short-term Disability Insurance
- Qualifications:
Educational requirements: graduation from an accredited community college or associate degree in business administration, administrative assistant, legal assistant, or related field. * Two years of related job experience may be substituted for each year of required education.
- Must be proficient with Microsoft Word, Excel, and Outlook.
- Must be proficient with or have the ability to quickly gain proficiency with the State of Michigan’s IV-D software.
- Must be proficient with or have the ability to quickly gain proficiency with Zoom video conferencing.
- Greets clients & members of the public in a professional manner.
- Answers phones in a professional manner and obtains information necessary to answer questions or to communicate the question to supervisor.
- Works effectively with the public, clients, court staff, and all employees.
- Responsible for possessing knowledge of the Circuit Court/Family Court process.
- Responsible for entering data into the MiSCES (Michigan Child Support Services) system pursuant to state regulations.
- Responsible for collecting personal and financial information from clients to forward to Friend of the Court support specialists.
- Responsible for learning how to use all current locate applications to locate individuals for support enforcement/parenting time enforcement/medical percentage enforcement.
Examples do not include all of the duties which the employee may be expected to perform.
Supervision: Friend of the Court
Application Deadline: Wednesday, May 01, 2024, by 4:00 p.m. to the County Human Resources Office, Historic Courthouse, 437 E. Division St., Cadillac, MI.
Job Type: Full-time
Pay: $15.97 - $19.68 per hour
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Education:
- Associate (Preferred)
Work Location: In person
Salary : $16 - $20