What are the responsibilities and job description for the Operation Manager position at WG Waste LLC?
White Gloves, now WG Waste is a full-service roll-off and front-load waste collection company in the Atlanta Metro area since 2018. This position is for an Operation Manager supervising Drivers and streamlining workflow from the office to the field operators.
I. Job Summary
This role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers a. Establish and maintain positive relationships with all Field employees. Spends the majority of the day in the field with frontline employees. the position includes driving and operating a roll-off and front-load truck.
II. Essential Duties and Responsibilities
Essential Function
Onboarding
- Ensuring new employees have tools, instruction, and feedback for successful daily duties
- Meet with new employees daily to ensure consistent communication and support of onboarding
Developing
- Provide timely and consistent touchpoints with employees.
- Regular review of best practices to enhance daily performance
- Focus on understanding and progress of employee career goals
Coaching
- Identify and address improvement opportunities and collaborate with employees to ensure continued success
- Actively practice and seek feedback on coaching conversations.
Mentoring
- Lead by example to ensure safety practices are paramount with each employee and
- Teaching and developing an understanding of the WG Waste Way
Performance Management
- Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.
- Documents and maintains records required by regulatory agencies such as the Department of Transportation.
Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate.
Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.
III. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
10 years operating Roll-off and or Front-load trucks,
5 years of managing employees in the waste managementindustry
IV. Work Environment
Combination: This job operates in a mix between an office environment and field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
the position also requires knowledge of operating a roll-off and front load-truck.
We offer -
* Opportunity -- To work for a family-owned business where you will be treated like family rather than a large corporation where you may be just another number.
* Pay -- We offer a competitive salary and yearly performance bonus.
Skills/Qualifications: Valid CDL B Drivers' license, no major driving incidents in the past 7 years (DUI, Reckless Driving, etc.), Good attendance, Dependability, Independence, Good safety record, Time Management, Results Driven, and Proactive when it comes to resolving issues.
Job Type: Full-time
License:
- CDL CLASS B Driver's License (Required)
Job Type: Full-time
Work Location: In person
Job Type: Full-time
Pay: $85,000.00 - $105,000.00 per year
Benefits:
- Paid time off
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
Ability to Relocate:
- Atlanta, GA 30315: Relocate before starting work (Required)
Work Location: In person
Salary : $85,000 - $105,000