What are the responsibilities and job description for the Global Accounts Manager position at WGSN?
The role
We are looking to hire a Global Account Manager to join our high-performing sales team in New York or LA and become an integral part of our Global Accounts strategy.
This role will work alongside our regional accounts teams.
Salary range - $112,457 - $120,000
Working at WGSN
Together, we create tomorrow
A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow.
WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you.
More About The Role
Do you have an entrepreneurial spirit, a commercial mindset, and proven experience building successful client relationships? This role will be crucial in driving sales growth across our highest-value global accounts.
With prior experience generating new revenue from existing clients, you will be responsible for managing a book of strategic accounts, to develop and execute an account management plan that capitalises on the range of our products and services, as well as ensuring that WGSN’s foresight capabilities are correctly positioned to meet and exceed the client’s needs and expectations.
With the expectation of managing 5-7 of WGSN’s highest value Global Accounts,. You will be responsible for identifying customer priorities, maintaining extensive knowledge of current market conditions and converting these into opportunities that will deepen commercial relationships. Through a combination of organic subscription growth, renewal of continuous services and strategic projects, you will drive additional revenues that will exceed annual targets and deliver value to our clients in a profitable way.
This role will be responsible for owning the global commercial relationship, working with a team of regional account managers and a client success team. You will develop effective relationships between individuals and teams both internally and with clients, to provide best in class commercial partnerships.
Key Accountabilities
Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including:
WGSN is the global authority on consumer trend forecasting.
We help brands around the world create the right products at the right time for tomorrow’s consumer.
Our values
We Are Everywhere
The future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity, everywhere.
We Are Future Focused
We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow.
We Are Rigorous
We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do.
Our culture
An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives & reflect the global audience we work with.
Inclusive workforce
We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030.
Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people.
We offer a flexible working environment with a wide range of flexible, hybrid and agile working arrangements. Conversations about flexible working have always been—and will continue to be—actively encouraged here, but we do not offer full remote working.
We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.
We are looking to hire a Global Account Manager to join our high-performing sales team in New York or LA and become an integral part of our Global Accounts strategy.
This role will work alongside our regional accounts teams.
Salary range - $112,457 - $120,000
Working at WGSN
Together, we create tomorrow
A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow.
WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you.
More About The Role
Do you have an entrepreneurial spirit, a commercial mindset, and proven experience building successful client relationships? This role will be crucial in driving sales growth across our highest-value global accounts.
With prior experience generating new revenue from existing clients, you will be responsible for managing a book of strategic accounts, to develop and execute an account management plan that capitalises on the range of our products and services, as well as ensuring that WGSN’s foresight capabilities are correctly positioned to meet and exceed the client’s needs and expectations.
With the expectation of managing 5-7 of WGSN’s highest value Global Accounts,. You will be responsible for identifying customer priorities, maintaining extensive knowledge of current market conditions and converting these into opportunities that will deepen commercial relationships. Through a combination of organic subscription growth, renewal of continuous services and strategic projects, you will drive additional revenues that will exceed annual targets and deliver value to our clients in a profitable way.
This role will be responsible for owning the global commercial relationship, working with a team of regional account managers and a client success team. You will develop effective relationships between individuals and teams both internally and with clients, to provide best in class commercial partnerships.
Key Accountabilities
- Working with the regional account management teams and sales leaders to deliver the 3 year growth plan for WGSN’s Global Accounts, ensuring revenue targets are achieved
- Identify, explore and develop new business opportunities from an assigned book of 5-7 strategic growth accounts, successfully executing the renewal of the client contracts to maintain high renewal rates.
- Be at the forefront of nurturing client relationships, demonstrating a growing understanding of their business and broader business issues and market trends
- Deliver winning commercial presentations & pitches to Exec and C-level stakeholders that describe WGSN’s strategic value to their organisation
- Lead all aspects of the sales process, including but not exclusive to network building, client engagement strategies, services messaging, proposal development, and financial, legal and procurement negotiations.
- Champion high strategic standards and excellent client servicing in combination with content, consulting and client success teams. Ensure the customer is delighted with the WGSN experience
- Accurately forecast monthly and quarterly revenues with all pipeline tracked and updated on Salesforce. Provide regular updates on the status of global accounts, including achievements, challenges, and actionable recommendations
- Travel nationally and internationally to build growth through great client relationships, working across time zones with a diverse set of clients
- Demonstrate leadership skills across the global accounts team, being a positive influence on team members. Drive positive change and be fully driven by achieving success with the support of the wider WGSN team
- Proven track record in strategic account management with experience in winning, retaining & growing large, high-value clients
- Demonstrate advanced sales processes, techniques and methodologies
- Proactive and commercially focused, used to working in a matrix organisation and influencing teams to deliver against a business strategy and objectives
- Excellent communicator who can lead client presentations, effectively negotiate and influence outcomes that benefit both the client and WGSN
- A creative problem solver who works at pace and implements solutions that will grow their accounts.
- A passion for trend and forecasting covering the following types of industries - fashion, beauty, retail, technology, design & innovation, food & drink
Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including:
- Paid Time Off – 15 days of vacation per year with an additional day for each year of service up to 20 days. WGSN also observes the 12 Federal holidays. We also offer 6 weeks of paid Parental Leave
- 401(k) Retirement Savings Plan – allows employees to save and invest for their own retirement on a tax deferred basis. WGSN matches 50% of the first 6% contributed by employees
- Dental and Vision plans with MetLife
- Health Care with Anthem & Blue Cross Blue Shield
- Life Insurance, AD&D, Short and Long-Term Disability - all eligible employees receive coverage at no cost through Metlife
- Mental Health – WGSN provides many ways for employees to access mental health care including an Employee Assistance Program and inpatient, outpatient and virtual care if enrolled in an Anthem medical plan. Our EAP is available to all permanent staff, regardless of if you elect benefits
WGSN is the global authority on consumer trend forecasting.
We help brands around the world create the right products at the right time for tomorrow’s consumer.
Our values
We Are Everywhere
The future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity, everywhere.
We Are Future Focused
We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow.
We Are Rigorous
We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do.
Our culture
An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives & reflect the global audience we work with.
Inclusive workforce
We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030.
Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people.
We offer a flexible working environment with a wide range of flexible, hybrid and agile working arrangements. Conversations about flexible working have always been—and will continue to be—actively encouraged here, but we do not offer full remote working.
We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.
Salary : $112,457 - $120,000
