Territory Sales Leader - Life Sciences & Enterprise - NA

Who are we?

Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications.

Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle.

Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40 countries.

Customers: 700 enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions.

Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners.

• With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards.
• Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4 years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.
• The only vendor recognized as a Customers’ Choice in the 2024 Gartner® Voice of the Customer for Digital Adoption Platforms has once again earned the Customers’ Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8%
• Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Fourth Consecutive Year
• Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023
• Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal
• On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions.

The position will play a key role in leading a team of Enterprise Account Executives, coaching/training and assisting them in closing new deals, expansion deals and pipe acceleration.

This role requires working onsite at our San Jose office 5 days a week. The daily working hours for this role begin at 6:30 am; days will start at home, and then make your way to the office (e.g., after dropping off kids at school or after rush hour traffic). Relocation assistance is offered.

What you’ll do:

• Coach, mentor and motivate your team of Account Executives on the sales process and quota achievement while being hands-on as well
• Consistently monitoring the sales activity of the team and tracking the results
• Conducting weekly forecasting meeting and coaching on strategies to create pipeline and drive closures
• Establish account relationships with key decision-makers when necessary to drive deals forward
• Reporting on sales activity, productivity and forecasting to senior sales management
• Own and achieve sales targets for new business sales in the Enterprise market segment

You have:

• Post Graduate Degree preferred (i.e. MBA)
• 10 years of software sales experience in an individual contributor role, including 3 years of sales management experience in the Life Sciences software domain
• Strong people manager with a proven record of sales success in a similar B2B/business software application environment and have sold globally
• Successful track record of consistently hitting quota in a high-volume transaction sales environment
• Experience managing and executing in a pre-defined sales model
• Experience with a CRM solution (like Salesforce.com) and Web Conferencing Technology
• Strong presentation/demonstration skills, communication, and written skills

What You'll Get:

• Deep knowledge of selling a SaaS B2B product in a category-defining company
• Exposure to C-suite professionals from some of the top SaaS companies in the industry
• The ability to prospect, demo, and close in a high paced environment
• Full-stack learning of Sales tools
• Your success is directly proportional to the responsibility you will hold.

Benefits and Perks

• Uncapped incentives and bonus plan
• Scope of International travel < Represent Whatfix at events like Dreamforce, SAP Saphire, SaaStr and many more in the United States)
• Health benefits covered for your immediate dependants.
• Frequent company and quarterly team-building events.

Note:

• We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast & Scale Fast; No Hierarchies for Communication; Deep Dive & Innovate; Trust, Do it as you own it;

We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status