What are the responsibilities and job description for the IT Operations Manager position at Wheeler Staffing Partners?
IT Operations Manager
Employment Type : Direct Hire
Pay : $120,000 - $125,000
Location : Seguin, TX
Schedule : Full-time | On-site
Benefits : Health, vision, dental, vacation and holidays PTO, 401k
Key Responsibilities :
Lead IT operations for specific sites, managing IT hardware, software, and services.
Manage IT assets, inventory, and life cycle documentation.
Oversee strategic plan implementation to ensure IT infrastructure aligns with business needs.
Administer user accounts, permissions, and access rights in Active Directory, Office 365, JD Edwards, and other applications.
Oversee service desk operations, ensuring efficient outcomes.
Participate in IT budget planning and annual budget creation.
Prepare project plans and related documentation for IT initiatives.
Manage on-premise and cloud-based services effectively.
Negotiate and maintain vendor relationships for IT products and services.
Serve as a subject matter expert, communicating IT activities and cybersecurity status to leadership.
Participate in corporate IT after-hours on-call rotation for critical system outages.
Perform other duties as assigned.
Qualifications :
Bachelor’s degree in Business Administration, Computer Science, or Information Systems is required.
Minimum of 5 years of IT operations management experience, preferably in a manufacturing environment.
Must demonstrate career stability with a minimum of 5 years in the current company.
Strong project management experience.
Director-level experience managing IT operations in a manufacturing environment.
Experience managing people, vendor relationships, and projects.
Hands-on management style, actively working alongside the team.
Strong verbal and written communication skills, with the ability to convey information clearly.
Ability to influence, motivate, develop, and coach team members.
Capable of building strong business relationships across all levels of the organization.
Ability to stay current with rapidly evolving technologies.
High expertise in managing Microsoft Active Directory, Azure, Exchange / Exchange Online, and Office 365.
Experience with SDWAN and VPN networking technologies.
Familiarity with products such as F5 Networks, Cisco Meraki, Cisco ASA X series firewalls, Hewlett Packard Aruba, or Dell.
Strong problem-solving skills and logical reasoning.
Excellent organizational skills to prioritize multiple tasks effectively.
Willingness to work irregular hours or overtime as needed.
Salary : $120,000 - $125,000
