Food and Beverage Manager, Wheeling Island Casino

The opportunity

Delaware North Gaming is searching for a Food and Beverage Manager to join our team at Wheeling Island Casino in Wheeling, West Virgina. This role is responsible for managing the Front of House operations for all assigned food and beverage outlets on the property. Other responsibilities include scheduling, hiring, mentoring staff, ensuring an excellent guest experience, performing monthly inventories as well as other various duties.

If you are a hospitality professional looking to work for a company that offers career growth and endless opportunities, please apply.

Pay

Minimum – Anticipated Maximum Base Salary: $55,300 - $74,600 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Responsible for hiring, training, developing, evaluating, scheduling, and disciplining of Food and Beverage team members.
• Control labor expenses based on business needs.
• Monitor staff to ensure outstanding guest service is being provided to guests and handles any guest concerns or complaints.
• Provide continual evaluation of processes and procedures to improve efficiency and service to increase productivity wherever possible.
• Review and analysis of Food and Beverage Outlet financial reports, including the monthly profit and loss statements and payroll to ensure monthly budget requirements are achieved.
• Ensure Food and Beverage Supervisors follow Departmental guidelines as dictated by Company Policies and Procedures.
• Ensure Food and Beverage Outlets are clean, and organized and that all equipment is properly maintained.
• Ensure health, safety, and sanitation standards are always followed.
• Assist with check reconciliation regarding voids, comps, promos, and discounted items.
• Continuously monitor POS system checking for errors, price variations, and accuracy.
• Perform other duties as assigned.

More about you

• Minimum 3 years of Food and Beverage Management experience in a casual dining, high-volume Food and Beverage outlet.
• Must be multi-faceted and able to work relief shifts in all FOH operations.
• Must maintain open availability.
• Must be able to work varied shifts to include evenings, weekends, and holidays.
• Excellent written, verbal, and group presentation communication skills.
• Effective leadership techniques, program/system planning, decision-making, staff development, statistical reporting/analysis, and cost-benefit analysis skills.
• Excellent computer skills (experience with Microsoft Word, Excel, and PowerPoint).
• Working knowledge of kitchen equipment and sanitation guidelines.
• At least 21 years of age
• High school diploma or equivalent, bachelor's degree in hospitality or related field strongly preferred.

Shift details

Weekends
8 hour shift
10 hour shift
Event based
Monday to Friday
Holidays

Who we are

Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100 years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.