AOG Desk Manager

Overview

Join Our Team at Wheels Up  

At Wheels Up, we're proud to be a global leader in on-demand private aviation. As one of the largest companies in the industry and a strategic partner of Delta Air Lines – we are committed to making private air travel safe, reliable, and enjoyable. With a diverse fleet of owned aircraft plus a global network of trusted charter operators, we offer our customers access to the right aircraft for their needs and the ability to fly on their terms.  

And it doesn’t stop at private flights. Wheels Up also provides freight services, safety and security solutions, and managed services to individuals, businesses, government agencies, and more. Regardless of how, when or where you want to fly, our mission is simple; deliver a premium, personalized aviation experience for every customer.   

Role Overview 

Wheels Up is looking for a world-class AOG Desk Manager in Chamblee, GA to join our team of dedicated and passionate professionals, fueled by the most powerful brand in private aviation, as we continue our mission of democratizing the private aviation space through cutting-edge technology and innovative product and service offerings.

Responsibilities

Your Key Responsibilities (Essential Functions) 

• Manage all day-to-day operations pertaining to the Supply Chain AOG Desk across the Wheels Up enterprise to provide premium service and optimal inventory availability to internal and external customers. 
• Supervise AOG Desk, personnel, and activities for the Supply Chain function within Wheels Up. 
• Maintain high service levels to internal/external customers regarding AOG Desk Procurement operational hours, order fulfillment, etc. 
• Manage AOG Desk function of the organization to high standards utilizing latest methodologies and technology. 
• Responsible for the scheduling of AOG Desk Procurement personnel to a 24 hour/7day work week. 
• Responsible for the procurement of aircraft components, parts and materials in accordance with company General Maintenance Manual and FAA regulations. 
• Accountable for the accuracy and integrity of Wheels Up Procurement process to ensure Sarbanes Oxley compliance as well as to Generally Accepted Accounting Principles (GAAP). 
• Coordinate with and effectively communicate with Finance, Maintenance Control, AOMs, Maintenance Planning, Suppliers, and other Supply Chain Departments etc on the status of materials orders including pricing, availability, delivery and tracking information. 
• Develop, implement, maintain, and audit Policies, Procedures and Work Processes to ISO Standards. 
• Maintain a management cockpit of critical operational data and metrics. Provide regular reporting to upper management. 
• Update and maintain inventory tracking program and reporting. 
• Perform other duties and/or special projects as assigned. 

Qualifications

What You Bring to the Table: Education & Certification Requirements 

We’re looking for someone who has a unique mix of experience, skills, and passion for what we do:  

• High School diploma or GED required. Bachelor’s Degree preferred 
• 5 years of Aviation industry procurement experience preferred with a MRO, 135 or 121 Carrier 
• 3 years supervisory experience 
• Customer service oriented 
• Effective verbal, telephone, written, and interpersonal communication skills required 
• Proven, strong communication, negotiation, analytical, and project/program management 

The Extras We Value (Preferred Requirements) 

Here are some additional things that would make you stand out: 

• Strong leadership background

Wheels Up Story

What We Offer: Salary Range & Benefits 

At Wheels Up, we believe in fair compensation based on experience, skills, and qualifications. The salary for this role ranges from $75,000 to $113,000, depending on a variety of factors. We don’t typically start individuals at the top of the salary range; your place within the range is based on what you bring to the table. Additionally, you may be eligible for a discretionary annual incentive program, which rewards individual and organizational performance. 

We also offer a range of benefits designed to support your well-being and personal life, including: 

• Tuition Reimbursement 
• Competitive 401(k) 
• Comprehensive Medical, Dental, and Vision Insurance 
• Complimentary access to mental health and wellness counseling through Spring Health 
• Financial planning assistance through WellCents 
• A variety of additional programs and services in support of your total well-being

Everyone is welcome here 

Each of us is unique, and that’s what makes us amazing. We believe there’s power in bringing people with different backgrounds, points of view and life experiences together. So, bring yourself and your best ideas.  

Wheels Up is committed to a policy of equal employment opportunity for applicants and employees. It is our policy to apply recruiting, hiring, training, promotion, compensation and professional development practices and make all other employment decisions without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age , disability,  genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances. 

Because when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve. 

Need Accommodations? 

If you have a disability or are a disabled veteran and need assistance with applying, please reach out to us at hr@wheelsup.com. Simply include “Accommodation Request” in the subject line so we can quickly address your needs. 

We look forward to learning more about you and how you can contribute to the Wheels Up journey! 

Salary : $75,000 - $113,000