What are the responsibilities and job description for the Front Desk/Presser position at Whislers Drycleaners’s?
About us:
Whislers Dry Cleaning is a trusted provider of high-quality dry cleaning services. We pride ourselves on our attention to detail, excellent customer service, and commitment to quality.
Job Summary:
We are seeking a skilled Front desk agent/ Clothe Presser to join our team. As a front desk agent/ Clothe Presser, you will be responsible for pressing and finishing garments to perfection, ensuring that all items meet our high standards of quality and presentation.
Responsibilities:
- Greet customers, answer phone calls, and respond to emails in a professional and courteous manner
- Process transactions, including accepting payments, handling refunds, and managing customer accounts
- Manage the front desk operations, including maintaining a clean and organized workspace
- Receive and inspect incoming garments, checking for stains, tears, and other imperfections
- Tag and track garments, ensuring accurate processing and timely return to customers
- Answer customer questions, provide price quotes, and offer recommendations
- Press and finish garments, including dresses, suits, pants, shirts, and other clothing items
- Operate pressing equipment, including steam presses, dry cleaning presses, and finishing equipment
- Inspect garments for quality and presentation, making any necessary adjustments or repairs
- Use steam and heat to remove wrinkles and creases from garments
- Hang and package finished garments for customer pickup or delivery
- Maintain a clean and organized workspace, adhering to safety protocols and procedures
- Collaborate with other team members to meet production deadlines and ensure efficient workflow
Requirements:
- No experience needed
- High school diploma or equivalent preferred
- Excellent inter personal skills
- Ability to lift up to 10 pounds and stand for long periods
- Excellent hand-eye coordination and fine motor skills
- Attention to detail and ability to work accurately in a fast-paced environment
- Ability to work independently and as part of a team
- Familiarity with dry cleaning equipment and processes a plus
What We Offer:
- Competitive hourly rate
- Comprehensive training program
- Collaborative and supportive work environment
How to Apply:
If you are a motivated and detail-oriented individual with a passion for delivering high-quality results, please submit your application, including your resume to info@whislersdrycleaners.com We look forward to hearing from you!
Salary : $14 - $15