What are the responsibilities and job description for the Car Wash Site Manager position at Whistle Express Car Wash?
Job Title: Site Manager
FLSA Status: Exempt
Salary: Competitive Base Salary Bonus program
Summary: This position is responsible for managing the day-to-day operations at one of our express wash locations. The Site Manager is tasked with leading training and development of staff, ensuring operational standards are being met, overseeing site-level profitability, and instilling a positive environment for both customers and employees. The Site Manager is expected to deliver growth and customer satisfaction at their location.
Duties and Responsibilities include the following. Other duties may be assigned.
Promotes sales, manages expenses, and maximizes profitability through P&L management.*
Recruits, develops, and motivates teams to deliver the company's vision; customer experience and financial strategies for the store.*
Training of Associates – Evaluate performance and set goals.*
Maintains a neat, clean, and organized overall site appearance.*
Oversees preventative maintenance programs.*
Provides excellent customer service to ensure customer satisfaction.*
Maintains accurate records and documentation as required.*
Ensures adherence and compliance with all established policies, procedures, and processes.*
Maintains and imposes a professional appearance and attitude at all times.*
Other duties as assigned.*
Supervisory Responsibilities:
Directly supervises 8-15 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Knowledge, Skills, and Other Abilities:
Customer Service
Management of employees
Conflict resolution
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, use hands, reach with hands and arms, stoop, kneel, crouch or crawl, talk or hear. The employee is occasionally required to climb or balance. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include peripheral vision, depth perception.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to wet or humid conditions (non-weather), work near moving mechanical parts, outdoor weather conditions. The employee is frequently exposed to fumes or airborne particles, toxic or caustic chemicals. The employee is occasionally exposed to work in high, precarious places.
The noise level in the work environment is usually loud.
Job Type: Full-time
Work Location: In person
