What are the responsibilities and job description for the Client Service Specialist position at White & Associates Insurance?
Job Summary:
We are seeking a detail-oriented Client Services Specialist to join our team. The ideal candidate will be responsible for delivering exceptional customer service. This role requires strong communication and computer skills.
Duties:
- Provide top-tier customer service by responding to client inquiries, resolving issues promptly, and maintaining a positive relationship with clients.
- Maintain accurate client account information in the management system software. - Manage the implementation and support of the benefits software.
- Communicate effectively with clients, colleagues, and management to ensure transparency and alignment.
Skills:
- Proven experience in customer service.
- Effective communication and interpersonal skills.
- Highly proficient computer skills.
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
Expected hours: 37.50 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
- Bonus opportunities
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Union City, TN 38261 (Preferred)
Work Location: In person
Salary : $13 - $14