What are the responsibilities and job description for the Front Desk Agent position at White Lodging?
Summary :
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
Responsibilities
What You'll Do
- A Night Audit will assist guests efficiently, courteously, and professionally in all front desk related functions
- Provide excellent guest service
- Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds
- Consistently follow all credit, cash-handling, and accounting procedures
- Run various audits and reports and record all revenues and statistics accurately
- Read, analyze, interpret, and effectively explain items such as common reports, guest folios and emergency procedures
- Maintain privacy and confidentiality of all guest and hotel information
- Effectively respond to and resolve guest concerns or complaints
- Respond to emergency situations
- Perform other duties as assigned
What You'll Bring
Other Information
White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.
Location Code : 2556
