Housekeeping Director

Job Description:

We are seeking a highly skilled and experienced Housekeeping Manager to join our team at White Lodging. As a key member of our operations department, you will be responsible for overseeing the daily shift operations of housekeeping and laundry, ensuring that all guestrooms, public spaces, and employee areas are clean and well-maintained.

Key Responsibilities:

• Supervise housekeeping operations, including assigning work to employees and prioritizing cleaning tasks.
• Ensure compliance with all brand and company policies, standards, and procedures.
• Perform property walks, inspect guestrooms, and verify that room status is communicated to the front desk in a timely manner.
• Maintain positive communication with the front desk and PBX.
• Inventories stock and performs ordering to ensure adequate supplies.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Empowers employees to provide excellent customer service.

Required Skills and Qualifications:

Education/Experience: Minimum 2-year college degree required. Experience in similar leadership role preferred.

Competencies: Adaptability, resourcefulness, strong communication skills (verbal, listening, writing), strong organization skills, effective conflict management skills, strong customer and associate relation skills, good training/facilitator skills, attention to detail.

Working Conditions: Regularly required to stand; sit; walk; reach; use hands to finger, handle or feel; talk and hear.