What are the responsibilities and job description for the Night Audit Supervisor position at White Lodging?
Summary :
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
Responsibilities
What You'll Do
- Lead and oversee the Night Audit team, ensuring accurate revenue reconciliation and smooth overnight operations.
- Monitor and adjust staffing levels to meet guest service needs while maintaining labor model compliance.
- Act as Manager on Duty for the overnight shift, ensuring calm and order in the hotel by collaborating with Security and other associates.
- Prepare and distribute critical financial reports, including gross revenue and over / short reports, and ensure all revenue figures balance.
- Train, mentor, and cross-train associates to maintain a high-performing and knowledgeable team.
- Handle guest inquiries and complaints effectively, ensuring a positive experience for all.
What You'll Bring
Other Information
What You Can Look Forward To
White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.
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