What are the responsibilities and job description for the White Lodging Host position at White Lodging?
As a Concierge Ambassador at White Lodging, you will play a vital role in creating unforgettable guest experiences. You will be responsible for providing personalized assistance to guests, helping them navigate the property and answering any questions they may have. Your primary goal will be to ensure that every visitor feels valued and cared for, exceeding their expectations and creating lifelong memories. In addition to your administrative duties, you will be required to work closely with other departments to resolve any issues or concerns that may arise. This may involve communicating with housekeeping, food and beverage, and other teams to ensure seamless service delivery. If you are a friendly and approachable individual who is passionate about providing outstanding customer service, we encourage you to apply for this exciting opportunity. Key Responsibilities: Provide exceptional guest service and support, responding promptly to requests and resolving any issues that may arise. Manage reservations and coordinate activities, including transportation, dining, and entertainment options. Work closely with other departments to ensure seamless service delivery and address any concerns that may arise. Maintain knowledge of local area attractions, restaurants, and cultural events, making recommendations to guests as needed. Requirements: A valid driver's license and willingness to operate a company vehicle. The ability to lift, carry, and move up to 50 pounds occasionally, with assistance if necessary. Excellent communication and interpersonal skills, with a strong focus on customer satisfaction. A flexible schedule, including nights, weekends, and holidays.
