Care Supervisor Apprentice - LAP

Hilltop's mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun.

Who We Are: At Hilltop Community Resources, we are more than a multi-faceted non-profit organization that serves our community. We’re a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life. Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture.

The Part You’ll Play: Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception. An overview of this position entails…This position is responsible for the direct frontline supervision of assigned resident support specialists and management of all resident situations that may arise, with support from immediate supervisor. This position also acts as a resident support specialist and participates in direct care duties as needed. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Shift Supervision and Coordination duties:

1. Demonstrate ethical and professional behavior that align with the values of the Hilltop’s Life Adjustment Program (LAP), including Service 1, how we treat each other, and Service 2, how we treat the residents. Service 1 and Service 2 is demonstrated by setting boundaries, being predictable, consistent, kind, and transparent.

2. Conducts oneself as a leader by taking ownership of the program, quality of care, commitment to the betterment and growth of the Life Adjustment Program by offering solutions, assisting with process development, promoting communication with others, supporting communication from staff to management, prioritizing tasks, actively participating in problem resolution, creating opportunities to support the growth in subordinate staff by enlisting their input, and identifying strengths and weaknesses in subordinate staff, and identifying and bringing forth to their immediate supervisor any staff behaviors that need to be addressed.

3. Oversees and directs all resident care and behavior management while on shift, using appropriate resources for resolution.

4. Supports staff to meet the highest quality of care by monitoring resident’s hygiene to ensure staff are providing the highest quality of care as identified in the individual resident’s care plan. Monitors apartment conditions and reports inconsistencies in service provision to immediate supervisor.

5. Troubleshoots situations that may arise and utilizes appropriate resources when necessary.

6. Works with direct management to maintain adequate staffing based on residents, work, and activity loads in collaboration with fellow supervisors.

7. Monitors and processes staff timesheets for accuracy and overtime usage.

8. Assists in training staff in all aspects of resident care and shift operations.

9. Documents routine general feedback to assigned staff members on a scheduled basis. Provides input into assigned staff’s formal performance evaluations.

10. Verifies applicable documentation is completed accurately and within the designated time frame and in accordance with the individual resident’s care plan.

11. May be required to perform any of their subordinate’s duties.

Resident Support Specialist duties:

1. Providing general oversight of the safety and well-being of the LAP residents.

2. Conducting safety and well-being checks on LAP residents per care plan.

3. Caring for resident needs including conducting bed changes, cleaning kitchen and bathroom, doing dishes, cleaning wheel chairs and walkers, doing laundry, restocking supplies in apartments, performing general cleaning including sweeping, mopping, etc.

4. Maintaining the Community Room including cleaning and restocking supplies as needed. 

More Specifically, In This Role We Request: This position requires some specific skills that we hope you can bring.  

EDUCATION & EXPERIENCE

High School Diploma or General Education Degree (GED), plus two years of related work experience. Minimum 18 years of age required.

CERTIFICATES, LICENSES & REGISTRATIONS

• Valid Colorado Driver’s License (required)
• Qualified Medication Administration Personnel (QMAP) Certification (required)
• CPR Certificate/First Aid Certificate (preferred)
• De-Escalation Training (preferred)
• Hilltop’s Transportation Certification (preferred)

Now Tell Us About You: Here’s your chance to shine! Hilltop recognizes the unique experiences, and skill sets every individual brings to the table. We know the journey is different for everyone. Please apply to share your background, education, previous experience or special qualities you can bring to this role. This position will stop accepting applications on 04/04/2025.

Before you join the Hilltopper Community: Connections come with care! Before you join our team, you will be required to go through some background checks and health clearances to ensure the safety and wellbeing of everyone in our community.

CLEARANCES & HEALTH REQUIREMENTS

The following background checks are conducted by Hilltop Community Resources.

• Hilltop Criminal Background Check
• CBI Records Check
• Sex Offender Registry
• Driving Record
• Colorado Adult Protective Services Background Check (CAPS)
• Colorado Department of Regulatory Affairs (DORA) Check
• Department of Health and Human Services Office of Inspector General (OIG) Exclusion List
• Tuberculosis (Tb) Skin Test
• N95 Mask Fit Test
• Influenza Vaccination
• Any other required vaccination

Perks and Benefits to Sweeten the Pot:

• Competitive Pay and Benefits
• The starting wage range for this role is $20.00 to $21.00 per hour.
• Check out our full benefits package here: https://hilltoppers.htop.org/wp-content/uploads/sites/107/2024/06/Benefit-Guide-FINAL-DRAFT-2024-2025-Compressed.pdf
• Part-time and full-time schedules that can fit your needs.
• The schedule for this specific position is full-time schedule of Wednesday - Saturday 10:00pm - 8:00am.
• Professional and personal development opportunities for all employees
• A supportive and inclusive work environment
• Meaningful work that makes a positive impact in the community and lives of others

Salary : $20 - $21