Case Manager - LAP

Hilltop's mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun.

Who We Are: At Hilltop Community Resources, we are more than a multi-faceted non-profit organization that serves our community. We’re a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life. Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture.

The Part You’ll Play: Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception. An overview of this position entails…Responsible for advocating for and coordinating person-centered care for residents and participants of the Life Adjustment Program (LAP) through communicating with residents on a regular basis, maintaining contact with natural supports, working closely with other teams and disciplines in the care plan, and creating opportunities for residents in the surrounding community. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Demonstrate ethical and professional behavior consistent with Hilltop's Life Adjustment Program values, including Service 1, how we treat each other, and Service 2, how we treat residents. This involves setting boundaries, being predictable, consistent, kind, and transparent.

2. Conduct oneself as a leader by taking ownership of the program, ensuring quality of care and commitment to the betterment and growth of the Life Adjustment Program. Offers solutions, develops processes, promotes communication with others, and supports communication from staff to management. Prioritizes tasks and brings concerns to supervisors/managers when necessary.

3. Provide person-centered training and assistance in accordance with designated care plan (i.e., selfcare, benefit coordination, medication reminders, etc.), within scope of practice.

4. Understand and strictly follow all applicable Hilltop Corporate, State and Federal rules, regulations, policies and procedures.

5. Complete required documentation promptly, accurately, and legibly.

6. Provide behavior management as required (i.e., defusing anger). Independently create and implement interventions for residents who many have increased difficulty integrating into the milieu.

7. Facilitate and participate as member of the routine Multi-Disciplinary Team (MDT) process and ensure updated communication and compliance with process. Facilitate and coordinate interim MDTs, as needed.

8. Create and maintain positive working relationships with residents, peers, leadership, and all stakeholders.

9. Communicate regularly with residents using frequencies and methods that ensure ongoing communication regarding needs, wants, and wishes.

10. Develop and implement a system that ensures case manager is able to manage resident’s data and property to include moves, purchasing of clothing, and other necessary items.

11. Act professionally as the resident representative for the program on all identified issues/purposes.

12. Participate in the administration of assessment and interventions to ensure appropriate level of support and protective oversight is provided to each resident.

More Specifically, In This Role We Request: This position requires some specific skills that we hope you can bring.

EDUCATION & EXPERIENCE

Bachelor’s degree in a human services-related field, or equivalent related experience working in the human services field; qualifying experience may include case management, working with adults in a residential setting, or working with people having experienced traumatic brain injury.

CERTIFICATES, LICENSES & REGISTRATIONS

• Valid Colorado Driver’s License (required)

• Proof of current automobile insurance (required)

• CPR/First Aid Certificate (preferred)

• De-Escalation Training (preferred)

• Hilltop’s Transportation Certification (preferred)

Now Tell Us About You: Here’s your chance to shine! Hilltop recognizes the unique experiences, and skill sets every individual brings to the table. We know the journey is different for everyone. Please apply to share your background, education, previous experience or special qualities you can bring to this role. This position will stop accepting applications on 02/27/2025.

Before you join the Hilltopper Community: Connections come with care! Before you join our team, you will be required to go through some background checks and health clearances to ensure the safety and wellbeing of everyone in our community.

CLEARANCES & HEALTH REQUIREMENTS

The following background checks are conducted by Hilltop Community Resources:

• Hilltop Criminal Background Check

• CBI Background Check

• Sex Offender Registry

• Driving Record

• Colorado Adult Protective Services Background Check (CAPS)

• Colorado Department of Regulatory Affairs (DORA) Check

• Department of Health and Human Services Office of Inspector General (OIG) Exclusion List

• Tuberculosis (Tb) Skin Test

• N95 Mask Fit Test

• Influenza Vaccination

• Any other required vaccination

Perks and Benefits to Sweeten the Pot:

• Competitive Pay and Benefits
• The starting wage range for this role is $22.00 to $23.10 per hour.
• Check out our full benefits package here:   https://www.htop.org/wp-content/uploads/sites/87/2023/07/FINAL-Benefit-Guide-2023-2024-2.pdf
• Part-time and full-time schedules that can fit your needs.
• The schedule for this specific position is full-time schedule of Tuesday - Saturday 10:00am - 6:30pm.
• Professional and personal development opportunities for all employees
• A supportive and inclusive work environment
• Meaningful work that makes a positive impact in the community and lives of others

Salary : $22 - $23