PeopleOps (HR) Business Partner

Who We Are: At Hilltop Community Resources, we are more than a multi-faceted non-profit organization that serves our community. We’re a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life. Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture.

The Part You’ll Play: As a PeopleOps Business Partner, you won’t just support our teams—you’ll help shape the culture where people feel seen, supported, and valued. Your work will directly impact our ability to build strong connections and ensure that everyone who works here feels like they truly belong.

This role is more than traditional HR—it’s about relationships, growth, and strategic thinking. You'll be a trusted partner to our leaders, helping them grow strong, people-centered teams that align with our values and mission. Whether you're coaching through a challenge, supporting a thoughtful hiring process, or improving the employee experience, you'll be building the Hilltopper community we strive for—one connection at a time.

ESSENTIAL DUTIES AND RESPONSIBILITIES  

1. Consult, contract and partner with program leadership to develop and deliver initiatives that address program and business needs. Such initiatives may include coaching, mentoring, training, recruitment, retention, employee relations, performance management, skills development, engagement, wellbeing, employee experience, disciplinary actions, policies, procedures, practices, leadership development, and mission and values integration. 
2. Initiate regular consultations with program leadership teams to define priorities, objectives and key results (OKRs). Effectively connect these to PeopleOps team and personal priorities and OKRs. 
3. Track, analyze and share data related to agreed-upon KPIs. 
4. Manage and/or assists with department functions which could include: Learning & Development, Performance Management, Compliance, Leave Management, Employee Engagement, Employee Wellbeing, Benefits, and Recruiting.  
5. Partner with People Operations Director and program leadership to provide organizational development and change management initiatives to promote organizational and employee success. This may include restructures, workforce and succession planning, talent reskilling/upskilling, responding to internal and external forces, and developing/delivering trainings, etc.  
6. Actively seek out, apply, and educate leadership on information related to general employment law, compliance, regulations, etc., related to assigned programs. 
7. Manage and resolve complex employee relations issues which includes conducting effective, thorough and objective investigations, managing and supporting supervisors with unemployment insurance claims, and other issues. 
8. Provide recruitment, leave and workers compensation administration support at strategic and leadership-level to program leadership.  
9. Train, coach, and develop People Ops team members in human resource functions.  
10. Attend weekly or bi-weekly leadership meetings with PeopleOps team and assigned programs.   

GENERAL DUTIES AND RESPONSIBILITIES  

1. Consistently and intentionally represents, models and operationalizes Hilltop’s mission and values; actively works to integrate them with their own.
2. Align personal and staff goals and daily activities with the visions, values, and strategies of the organization, assigned programs, and PeopleOps team.
3. Serve and lead without judgement to help people grow, gain confidence, and reach their full potential.
4. Maintain an understanding of assigned programs’ business, operations, priorities, culture and competition and applies that understanding when consulting and delivering services. 
5. Provide excellent customer service and demonstrate a commitment to meeting customers’ needs. Regularly evaluate the degree to which customers’ needs are being met. 
6. Establish OKRs, analyze trends, identify metrics, and develop dashboards to define team and individual accountabilities, enhance understanding and inform decision-making. 
7. Support broader People Operations initiatives as requested. 
8. Proactively seeks development opportunities and strives to grow and improve. 

More Specifically, In This Role We Request: This position requires some specific skills that we hope you can bring. 

EDUCATION & EXPERIENCE 

Bachelor’s degree in human resources or related field and five years of related experience; or equivalent combination of education and experience.

CERTIFICATES, LICENSES & REGISTRATIONS 

• PHR/SPHR or SHRM-CP/SCP Certification (preferred)
• Valid Colorado Driver’s License

Now Tell Us About You: Here’s your chance to shine! Hilltop recognizes the unique experiences, and skill sets every individual brings to the table. We know the journey is different for everyone. Please apply to share your background, education, previous experience or special qualities you can bring to this role. This position will stop accepting applications on 04/04/2025.

Before you join the Hilltopper Community: Connections come with care! Before you join our team, you will be required to go through some background checks and health clearances to ensure the safety and wellbeing of everyone in our community.

CLEARANCES & HEALTH REQUIREMENTS 

The following background checks are conducted by Hilltop Community Resources: 

• Hilltop Criminal Background Check 

• Sex Offender Registry 

• Driving Record 

• Department of Health and Human Services Office of Inspector General (OIG) Exclusion List 

• Non-Facility Fingerprints 

• Tuberculosis (Tb) Skin Test (Preferred. Required if housed on ALC Campus) 

• Influenza Vaccination (Preferred. Required if housed on ALC Campus) 

• Any other required vaccination 

Perks and Benefits to Sweeten the Pot:  

• Competitive Pay and Benefits
• The starting salary range for this role is $70,720 to $74,256 annually.
• Check out our full benefits package here:   https://www.htop.org/wp-content/uploads/sites/87/2023/07/FINAL-Benefit-Guide-2023-2024-2.pdf
• Full-time schedules that can fit your needs.
• The schedule for this specific position is a full-time schedule Monday - Friday. Normal business hours with flexibility.
• Professional and personal development opportunities for all employees
• A supportive and inclusive work environment
• Meaningful work that makes a positive impact in the community and lives of others

Salary : $70,720 - $74,256