- Coordinate application administration tasks, including system configuration setting, troubleshooting, and
system maintenance.
- Partner with HR & Payroll to facilitate the identification, analysis, and documentation of business needs and
requirements; leads the creation of technical specifications, design documentation, and testing strategies
for the business requirements.
- Coordinate and manage all tasks supporting the existing Kronos installation and direct the implementation of all additional Kronos modules and future Kronos upgrades.
- Function as the subject matter expert for Kronos (Dimensions) Timekeeping, Accruals, and all other Kronos modules used at WPH, including reporting for WPH locations and across the Montefiore Health System enterprise.
- Establishes and communicates standards for the implemented Kronos modules across the WPH organization.
- Analyze business needs and the impact of proposed configuration changes and make recommendations to
leadership.
- Anticipates system problems, mitigates disruptions when issues arise, communicates with appropriate UKG/WPH personnel to identify and resolve system issues, keep all parties informed and provide updates and processing work arounds when possible.
- Interfaces with SLT, Department Managers/Timekeepers, Payroll Staff, Nursing Administration and Leadership in other WPH departments to resolve issues, improve workflow and reporting, streamline processing.
- Interface with the WPH staff, UKG/Kronos consultants and staff, external consultants, vendors/staffing agencies to establish Best Practices and highlight processes not following established guidelines and industry standards.
- Develop, maintain/modify WPH policies and procedures to reflect and utilize best practices, and standardize tracking and processing of time entry.
- Serves as the primary contact person for all Kronos related issues and follow-up with Kronos vendors on issue resolution, bug fixes and new releases, etc.
- Manage/Coordinate the development, modification, and maintenance of integration/interfaces between Kronos and WPH.
- Oversees the development of all job aides and training documentation, requirements analysis/definition, data flow diagrams, software/configuration specifications, operational procedures, and other related documentation.
- Manages the ongoing hardware/software updates for all Kronos clocks and periodically reconciles clock inventory to maintenance agreements/contracts.
- Summarizes and presents new Kronos functionality and features to SLT, key sponsors and internal Kronos project team.
- Manages the implementation, processing and ongoing support of all temporary agency staff maintained in Kronos, including the reconciliation and processing of agency staff payroll and related reporting for WPH.
- Work with current Kronos staff to facilitate the training of new and existing staff.
- Proactively manage all other Kronos tasks that arise during execution of daily responsibilities.
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