What are the responsibilities and job description for the Bookstore Cafe Staff Member position at White Rabbit Book Cafe?
About us
White Rabbit Book Cafe is a vibrant community-building hub that strives to be a safe third space through coffee, books and events. We are a family-owned & operated indie bookstore cafe located on historic Main Street in Oregon City. We are committed to providing amazing coffee, beverages and customer service. We offer unique books and gifts with an emphasis on curated selections, local amazing artists, other small businesses, and equitable representation.
We are looking for team members that value the contributions of independent businesses to the community; we value hard work, honesty and kindness. The rest can be trained ;)
Job Description
This people-centered position requires an individual with exceptional social and customer service skills, as well as a passion for coffee, community and books. This professional position requires curiosity, a willingness to learn and experience in a customer-facing position. With success in this position and additional paid training provided by White Rabbit Book Cafe, this position would be able to increase responsibilities and wages.
Experience & Education
2 years customer service experience
Experience with: coffee/food service & retail/bookselling
Job Duties
Ability to consistently offer quick, consistent and excellent coffee and beverage service
Ability to consistently offer excellent people and conversational skills--helping others feel welcome through chatting, assistance, connection and knowledge
Ability to knowledgeably talk books and products with community members
Ability to multitask and prioritize—able to assess situations and easily move between tasks and engaged customer service
Engage in written correspondence with customers and vendors in an timely and professional way
Host community events including author events and game nights
Working Conditions
Indoors other than trash/recycling
Requires lifting of up to 50 pounds on a regular basis
Ability to stand and walk for extended periods of time, as well as ability to climb stairs regularly during shifts
Ability to safely use a step ladder
Ability to reach down, forward and overhead; ability to stoop, squat, kneel, and crouch
Thank you so much for your interest in White Rabbit Book Cafe! We are so grateful for our amazing community and the sheer volume of folks interested in the wonderful world of indie bookstores. We thank you in advance for understanding that we will only be able to reach out to those candidates that meet the minimum requirements, including the questions section.
Job Type: Part-time
Pay: $18.00 - $21.00 per hour
Expected hours: 10 – 30 per week
Benefits:
- 401(k)
- Employee discount
Shift:
- Day shift
- Evening shift
- Morning shift
People with a criminal record are encouraged to apply
Application Question(s):
- Please let us know why you are interested in this position.
Ability to Commute:
- Oregon City, OR 97045 (Required)
Work Location: In person
Salary : $18 - $21