What are the responsibilities and job description for the Guest Relations Team Member - $11 / hr. position at White Water Atlanta?
What's In It For You
Free tickets for your family & friends!
Promotion opportunities!
Scholarship opportunities!
Exclusive employee parties, events, giveaways, discounts, and more!
Free access to Atlanta area attractions and other regional theme parks!
Job and Career Building Skills
Flexible scheduling
JOB SUMMARY : This position is responsible for providing support to ticket operations. You will handle guest complaints, handle mobile and credit / debit payments, sell appropriate park admissions media, and distribute tickets and media as applicable.
Essential Responsibilities Include :
- Comply with proper with debit / credit and mobile payment procedures
- Provide accurate information to Guests and assist Season Pass and Membership holders.
- Assist Group Sales and Marketing in specialized ticketing to include : Other park promotions, upgrades, etc.
- Utilize POS system and season pass administration system to sell tickets and lookup season pass and membership information.
- Answer the phone in a timely manner and assist the guests with any park information they request.
- Handle various ticket transactions with and without coupons.
- Ensure guest safety and satisfaction in their stay at Six Flags.
- Resolve Guest concerns that may arise on a daily basis
- Ensure standards of performance for all areas within their responsibilities are met.
- Respond to any emergency situation in the area and maintain control until an area supervisor arrives.
- Ensure that image, cleanliness, and courtesy standards requirements are met.
- Other duties as assigned.
Payrate : $11 / hr
MINIMUM QUALIFICATIONS :
ADDITIONAL PREFERRED QUALIFICATIONS :
PHYSICAL REQUIREMENTS :
Six Flags is a Drug and Smoke-Free Equal Opportunity Employer
Salary : $11