What are the responsibilities and job description for the Nurse Care Coordinator position at White-Wilson Medical Center,P.A.?
Nurse Care Coordinator
Position Overview
The Nurse Care Coordinator will be responsible for overseeing the transition during hospital discharge. The NCC will be responsible for making sure all patients receive a timely TCC follow up appointment with their Primary Care Provider as well as assist our Hospital Partner with ensuring that patients without a Primary Care provider receives follow up care as well. Assist in patient placement for SNF’s, Home Health and other services recommended by the discharging Provider. Responsible for building and maintaining a partnership with our Hospital Partners.
Primary Responsibilities:
Patient Discharge Coordination
- Collaborate extensively with hospital case managers, nurses, and social workers to:
- Identify appropriate post-discharge care needs (TCM, SNF, home health, etc.)
- Ensure timely and appropriate patient transitions to Primary Care and other referred services by making sure the patient has scheduled PCP visits within an appropriate timeframe post-discharge
Communication and Documentation:
- Maintain daily communication with White-Wilson Transition of Care team members to ensure the patient transition is smooth and complete prior to the visit.
- Ensure complete and accurate transfer of:
- Discharge paperwork
- Comprehensive medical records
- Relevant patient care documentation
- Verify all necessary medical information is properly compiled and transmitted
Interdisciplinary Collaboration with our Hospital Partner:
- Collaboration and Communication will be key in ensuring our patients are discharged with the correct services and resources to prevent readmission. It is vital that we work with all applicable parties to ensure our Primary Care Provider has all necessary records for a smooth transition back into the practice.
Qualifications and Requirements
Educational Background
- Current, active Registered Nursing (RN) License
- Bachelor of Science in Nursing (BSN) preferred
- Case Management Certification desired
Professional Experience
- Minimum 2-3 years hospital or acute care nursing experience
- Proven track record in patient care coordination
- Strong understanding of healthcare discharge processes
Essential Skills
- Exceptional communication abilities
- Advanced organizational capabilities
- Proficient in electronic medical record systems
- Detail-oriented with strong analytical skills
- Empathy and patient-centered care approach
Technical Competencies
- Proficiency in healthcare documentation software
- Understanding of medical billing and coding principles
- Ability to use communication technologies effectively
Personal Attributes
- Compassionate patient advocate
- Excellent problem-solving skills
- Ability to work in fast-paced healthcare environments
- Strong interpersonal and teamwork capabilities
Physical Requirements
- Ability to work in hospital and clinical settings
- Extended periods of standing and walking
- Computer and desk work
Performance Expectations
- Minimize hospital readmission rates
- Ensure timely and accurate documentation
- Meet established care transition efficiency metrics
- Seamless transition of discharge and over all care for the patient.
Compensation and Benefits
- Competitive salary commensurate with experience
- Comprehensive healthcare benefits
- Professional development opportunities
- Continuing education support
Work Environment
- Primary location: Hospital setting
- Full-time position
- Potential flexible scheduling
- May require occasional evening or weekend work
Compliance and Ethical Standards
- Strict adherence to HIPAA regulations
- Maintain patient confidentiality
- Follow all healthcare privacy and safety protocols
