What are the responsibilities and job description for the Communications Coordinator position at Whitecollars?
About the Role
We are hiring a Communications Coordinator to join our client’s team. In this role, you will play a key part in planning, organizing, and implementing communication and training strategies that support successful project execution. You will work closely with the Project Management Team and business stakeholders to create impactful communication materials, deliver training sessions, and ensure the organization is fully prepared for go-live.
Key Responsibilities
Communications and Training Strategy
Design and execute a comprehensive communication and training plan aligned with project objectives.
Develop and distribute clear and consistent communication materials, such as updates, reports, and briefings.
Coordinate organizational communications to ensure all stakeholders are informed and engaged.
Training Development and Delivery
Create training materials, including manuals, presentations, and e-learning content, tailored to diverse audiences.
Facilitate training sessions to ensure employees are ready for go-live and post-implementation activities.
Assess the effectiveness of training programs and make improvements based on feedback.
Collaboration and Stakeholder Engagement
Partner with the Project Management Team and stakeholders to identify communication and training needs.
Act as a key liaison to ensure alignment between project deliverables and organizational objectives.
Address stakeholder concerns and provide timely updates throughout the project lifecycle.
Documentation and Reporting
Maintain detailed records of communication plans, training materials, and related deliverables.
Monitor and report on the success of communication and training initiatives to stakeholders.
Qualifications and Skills
Education
Bachelor’s degree in Communications, Business Administration, Education, or a related field.
Experience
Previous experience in a similar role, such as communications, training coordination, or project support.
Familiarity with project management methodologies and tools.
Technical Skills
Proficiency in creating and delivering training and communication materials using tools like Microsoft Office Suite, Adobe Suite, or LMS platforms.
Knowledge of digital communication tools and platforms.
Soft Skills
Strong communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Collaborative mindset with the ability to work across diverse teams.
What Our Client Offers
Competitive salary and comprehensive benefits.
Opportunities for professional development and career growth.
A collaborative and supportive work environment.
