What are the responsibilities and job description for the Functional Analyst (Government Client) position at Whitecollars?
Overview:
We're seeking a skilled Info/Functional Analyst to support our DC Government client in the implementation of the Summer EBT (S-EBT) Program. This role requires a professional with strong experience in business process analysis, system implementation, and stakeholder engagement within public sector programs. The Functional Analyst will play a key role in ensuring seamless integration of technology and operational processes within the S-EBT program.
Responsibilities:- Gather and analyze business and technical requirements for the successful rollout of the S-EBT program.
- Document functional specifications, workflows, and system requirements to support program implementation.
- Collaborate with government stakeholders, IT teams, and program managers to ensure accurate translation of requirements into system functionality.
- Conduct gap analysis and impact assessments to optimize operational processes and program delivery.
- Support data analysis, system testing, and reporting functions to ensure compliance with federal and local guidelines.
- Develop and deliver user training and process documentation for program staff and stakeholders.
- Identify and troubleshoot operational and system-related issues, working closely with IT teams to resolve them effectively.
- Bachelors degree in Information Systems, Public Administration, or a related field.
- 5 years of experience as a Functional Analyst, Business Analyst, or similar role in government or public assistance programs.
- Strong experience with EBT, SNAP, or human services-related programs (preferred).
- Proficiency in business process modeling, workflow analysis, and documentation tools.
- Experience in data analysis, system implementation, and stakeholder engagement.
- Excellent communication skills with the ability to collaborate across multiple teams and agencies.
- Competitive $90K salary with potential for growth.
- Opportunity to work on impactful public sector programs.
- Collaborative environment with a mission-driven focus.
If you are passionate about driving meaningful change in public sector programs and have the expertise to optimize business processes, apply today!
Salary : $90,000
