What are the responsibilities and job description for the Front Desk Receptionist position at Whiteville City Schools?
RECEPTIONIST JOB DESCRIPTION
PURPOSE: The Receptionist is responsible for performing clerical tasks within an office setting to support daily operations. Their duties include answering and transferring phone calls to employees, sorting and delivering mail to employees and greeting visitors when they arrive for meetings. The receptionist needs to deliver exceptional customer service assistance and provide an overall welcoming environment. The receptionist will oftentimes need to perform additional administrative office duties as needed.
DUTIES AND RESPONSIBILITIES:
- Screen calls and take messages.
- Direct visitors to the correct office.
- Respond to all visitors' inquiries in a polite and timely manner.
- Effectively answer and direct phone calls to the correct department.
- Welcome and greet visitors in a warm and friendly manner, and answer any questions visitors have.
- Keep detailed and accurate records of visitor requests and of calls received.
- Receive deliveries; sort and distribute incoming mail.
- Exhibits positive behavior toward children, parents, staff and administrators
- Represents the needs of school and children to parents and the community in a positive manner
- Conducts self as a positive role model in the school and community
- Performs other duties and responsibilities as assigned by the supervisor
DISCLAIMER
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.
