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Service Coordinator

WhiteWater, Inc.
WhiteWater, Inc. Salary
Charlton, MA Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 3/7/2025

Position Summary:

Responsible for supporting all facets of drinking water and wastewater compliance, interaction with regulatory authorities, operational team, and the public. This individual will regularly interact with a diverse group of team members both in an office setting and individuals in the field.


Essential Functions/Position Responsibilities:

  • Adheres to and promotes all Company Safety Policies and the Company Code of Conduct.
  • Maintain sampling schedules and Chains of Custody, tracking sampling for all systems and ensuring all sampling is completed.
  • Issue, maintain and communicate Sampling Work Reports including sampling results, delinquent samples and other related correspondence to internal/external stakeholders (e.g. Internal team, DEP, Local Board of Health, Owner, etc.)
  • Develop, organize and maintain coliform and lead and copper sampling plans.
  • Compile data for Consumer Confidence and Annual Statistics Reports.
  • Update, archive and maintain file systems.
  • Review and code laboratory invoices.
  • Maintain compliance with all State and Federal regulatory requirements and guidelines.
  • Perform other miscellaneous duties and responsibilities as required.

Hiring Requirements:

  • High School Diploma or GED
  • 1 years of related experience working in an administrative coordination role.
  • Advanced Proficiency in MS Office (Word, Excel, Outlook).
  • Strong organizational skills and ability to multitask
  • Work effectively on individual tasks and in coordination with a team through multiple stages of tracking, acting, and reporting on compliance matters.
  • Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
  • Ability to learn and comprehend water and wastewater Compliance and Regulations to define problems, collect data, establish facts, and draw valid conclusions.
  • OSHA 10 General Industry Certification, or ability to obtain during pre-employment (company provided online training).
  • Pass pre-employment drug screen.
  • Valid U.S. Driver's License.

For more than 40 years, WhiteWater has been managing, operating, and maintaining municipal and private water and wastewater facilities throughout the northeast with pride and professionalism. We are a subsidiary of R.H. White, an award-winning construction services and solutions company, that has been in business since 1923.

WhiteWater was named 2019 Utility of the Year by the New England Water Works Association and is passionately focused on safely performing great work with our people for our clients. Help us fulfill our mission of protecting public health and (the environment) our most precious natural resource - water.

WhiteWater provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

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