What are the responsibilities and job description for the Patient Care Coordinator Position position at WhiteWater Oral Surgery?
Job Description
The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility, and prepare patient charts. Key responsibilities include:
The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility, and prepare patient charts. Key responsibilities include:
- Providing concierge-level customer service while interacting with patients, referring offices, and team members.
- Greeting patients and visitors immediately upon arrival with a friendly demeanor.
- Answering the phone promptly and professionally.
- Scheduling appointments to optimize patient satisfaction, provider time, and exam room efficiency.
- Preparing daily schedules for each provider.
- Preparation of patient charts.
- Managing patient flow to reduce wait times.
- Assisting patients as necessary.
- Maintaining a neat and orderly reception area.
- Building professional relationships with referring offices.
- Maintaining confidentiality of all information in accordance with HIPAA.
