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Employee Benefits Case Builder

who... a staffing company
MD Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/2/2025

Job Title : Employment Benefits Case Builder

Location : Millersville, MD (Hybrid)

Salary : $70-$80k

We are a leading voluntary employee benefits provider committed to delivering seamless benefits solutions to our clients. Our team specializes in case building and benefits administration using industry-leading platforms such as Employee Navigator, Selerix, and Ease. We take pride in providing accurate, efficient, and customized benefits enrollment experiences for employers and employees.

We are seeking a detail-oriented Employment Benefits Case Builder to support our clients by setting up and maintaining benefits enrollment cases. This role requires a strong understanding of benefits administration technology, excellent problem-solving skills, and the ability to work collaboratively with clients, carriers, and internal teams.

Core Responsibilities :

  • Build, test, and maintain benefits enrollment cases in Employee Navigator, Selerix, and Ease.
  • Configure benefit plans, rates, eligibility rules, and carrier connections.
  • Perform quality assurance testing to ensure data accuracy and system functionality.
  • Troubleshoot and resolve configuration or system issues in a timely manner.
  • Collaborate with internal teams, brokers, and carriers to ensure a smooth enrollment experience.
  • Manage case updates and changes during annual open enrollment and throughout the plan year.
  • Stay updated on platform enhancements and industry trends to optimize case-building processes.

Qualifications

  • Experience with Employee Navigator, Selerix, and / or Ease is required.
  • 2 years of experience in benefits administration, case building, or a related role.
  • Ability to manage multiple projects with tight deadlines.
  • Excellent communication and client service skills.
  • Salary : $70,000 - $80,000

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