Scheduling Assistant

Does a completed checklist put you on cloud nine? Do you go weak at the knees at a beautifully organized space? Do children with disabilities make your heart melt? Are you looking for a job where you really make a difference? Then you may be the missing piece to our puzzle.

$16-18 DOE

Located in Spanish Fork, UT

ORGANIZATION:

Whole Child Therapy is a multi-disciplinary Autism Clinic servicing the south end of Utah Valley. We are dedicated to providing the highest quality home and clinic care for the children we serve as well as superior levels of customer service for their families. WCT's founders are committed to providing evidence-based services with compassion, knowledge, and collaborative effort.

OPPORTUNITY:

Whole Child Therapy seeks a Scheduling Assistant who is balanced, professional, dedicated, and an effective communicator. The Scheduler builds schedules, engages with parents and families, fields phone calls, coordinates calendars for multiple staff. Learn more about our agency at thewholechildtherapy.com.

EMPLOYEE BENEFITS AND INCENTIVES:

Balanced Personal and Professional Life– You are an incredibly important part of our organization, and we want you to be happy. We will do our very best to accommodate your needs and requests.

Empowered Culture– You will have direct access to the company’s leadership team, who are eager to explore and implement your suggestions for improved service for the children we serve and their families.

Clear Career Path with Commitment to Training and Development– Our growing company offers unlimited opportunities to achieve your career goals. We are committed to professional development and promotions from within to increase job satisfaction and employee growth.

REQUIREMENTS:

• Self-motivated with a can-do attitude
• Ability to juggle multiple staff and client needs with superb accuracy
• Exceptional customer service skills over the phone
• Strong sense of urgency and problem-solving skills
• Strong analytical skills, resourcefulness, and the capacity for problem solving
• Ability to improve processes, develop best practices, and ensure accurate quality results
• Organized and able to prioritize all daily activities with a keen eye for detail
• Strong team orientation and the ability to work collaboratively and effectively with others
• Proficiency in MS Office Suite applications and Google Docs, especially Microsoft Excel and Google Sheets
• Demonstrates discretion and the utmost respect for confidentiality

DUTIES & RESPONSIBILITIES:

• Organize daily/weekly schedules for multiple therapists and clients
• Answer phones and attend to client questions/needs
• Calls parents and staff to ensure scheduling needs are met
• Aid administrative assistant in various administrative tasks
• Run errands
• Utilize complex practice management software
• Run audits to ensure company is running efficiently
• Develop systems/programs to increase customer satisfaction
• Attend meetings as required by clinic manager
• Other duties as assigned by supervisor

ADDITIONAL REQUIREMENTS:

• 2 years secretarial experience preferred
• This position requires a criminal background check, health care registry check, and drug test
• Reliable vehicle

Salary depends on skills and experience. Family-owned and family-friendly. To learn more about WCT please visit us at www.thewholechildtherapy.com

PLEASE SUBMIT YOUR RESUME AND A COVER LETTER FOR CONSIDERATION.

Equal Opportunity Employer

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $16 - $18