What are the responsibilities and job description for the HR Generalist position at Whole Foods Co-Op Duluth?
Job Summary:
The Human Resources (HR) Generalist supports the daily functions of the HR department at all locations. This role is responsible for various aspects of the employee life cycle including onboarding and orientation. This role assists with employee health and safety plan administration and resolves benefits-related problems. This role provides administrative support to the human resource function including record-keeping, file maintenance, HRIS entry, and payroll processing. This role participates in positive employee relations while ensuring that tasks and duties are completed in accordance with federal and state regulations.
Duties and Responsibilities
Essential Job Specific Duties and Responsibilities:
- Conduct and coordinate programs for timely and effective recruiting process in a professional and confidential manner and in compliance with all applicable laws and with WFC’s policies and practices including but not limited to: support interviews as needed, communicate with hiring managers and applicants, update and maintain job boards and Applicant Tracking system.
- Conduct and coordinate programs for timely and effective onboarding and offboarding in a professional and confidential manner and in compliance with all applicable laws and with WFC’s policies and practices including but not limited to: administer background checks; organize and conduct new hire orientation; complete required Form I9 documentation, verification, and files; support termination processing.
- Support employee benefit administration including, but not limited to: enrollments, terminations, data entry and COBRA administration; ensure employees have timely access to benefit information in a professional and confidential manner and in compliance with all applicable laws and WFC policies and practices; maintain up-to-date documentation and related personnel records; and support open enrollment process each year.
- As requested, implement and maintain health and safety procedures, programs and reporting including, but not limited to: maintaining Health Department logs; ensure submission of First Report of Injury to workers compensation insurance provider; communicate as needed with relevant employees, supervisors, and workers compensation; and maintain up-to-date documentation.
- Support payroll processing including but not limited to: process HR data, payroll entries, and reports in a timely manner and in compliance with established practices; maintain up-to-date documentation and related personnel records; address employee inquiries; and assist with payroll audits and reviews.
- Support daily use of Human Resource Information System (HRIS) including but not limited to: maintain and update HRIS system, understand and support product updates, communicate issues, problem solve user questions, and generate reports.
- Support training programs as needed including but not limited to: assist with training scheduling; track and document training completion; and prepare, coordinate, and deliver training materials and programs as directed.
- Support employee relations in a professional and confidential manner and in compliance with all applicable laws and with WFC’s policies and practices as needed including but not limited to: performance review process: leave management; maintain up-to-date documentation, file/scan related personnel records; as requested, attend and support HR Manager with employee disciplinary meetings, terminations, investigations, and any documentation.
- Handle employment-related inquiries from applicants, employees, and supervisors; perform customer service functions by answering employee requests and questions; assist or prepare correspondence as requested; and conduct employee verifications.
- Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
- Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
Essential Organization Specific Duties and Responsibilities:
- Abide by all WFC policies and procedures.
- Engage in creating and maintaining a positive, ethical, and productive workplace that contributes to achieving progress on WFC’s ENDS.
- Follow and ensure compliance with all safety practices and policies.
- Maintain compliance with all regulatory guidance including but not limited to Minnesota Department of Agriculture and National Organic Standards.
- Uphold all personnel and operational policies, giving correction to staff and feedback to management as needed.
Additional Duties and Responsibilities:
- Perform other tasks assigned by department management.
- Achieve daily operational goals as directed by your supervisor.
- Maintain cleanliness of department areas and equipment and communicate and document any equipment maintenance and/or safety concerns to department management.
- Report any problems with systems, tools and/or products to department supervisors.
- Assist customers in finding product and/or information, promptly and courteously answer and accurately route phone calls, messages, and customer requests in compliance with established practices.
- Promote ownership and owner benefits consistently and positively.
Knowledge, Skills, Abilities
Preferred Knowledge, Skills, and Abilities:
- Degree in Human Resources or related degree/certificate
- Previous experience with Paycom or similar HRIS
- Experience with interviewing, orientation, and training of employees
- Experience in retail, grocery, natural foods and/or cooperative business
Essential Knowledge, Skills, and Abilities:
- Valid driver’s license and ability to drive to all WFC locations and off-site meetings
- Previous Human Resources Internship or one year of Human Resource experience OR degree in Human Resources or related field
- At least one year of professional office experience
- Experience coordinating group dynamics and ability to present in a group setting
- Proficiency in web and desktop-based productivity tools, email, and ability to quickly learn human resource information system (HRIS) and similar computer applications.
- Attention to detail and good organizational skills
- Excellent verbal and written communication skills
- Excellent interpersonal skills with the ability to handle sensitive and confidential information
- Ability to operate effectively within established systems and procedures
- Ability to handle multiple demands, work under time pressures and meet department work objectives
- Willingness to learn and perform all aspects of the position
- Ability to be flexible and to adapt to changing conditions
- Demonstrate objectivity and neutrality under pressure
- Ability to effectively convey information
- Outstanding, dynamic customer service skills
- Effective listening and conflict resolution skills
- Available to work evenings, weekends, and holidays
- Regular, predictable attendance
Essential Physical Requirements:
- Ability to occasionally move up to 50 lbs. or more throughout shift
- Ability to repetitively move objects up to 15 lbs. throughout shift
- Ability to remain in a stationary position for extended periods of time
- Ability to move around the premises throughout shift
- Ability to operate position-required machinery
- Ability to do repetitive office tasks including, but not limited to, filing, using a computer keyboard, understanding information from a computer screen/LCD monitor and written materials for the entirety of shift
- Ability to safely use sharp cutting instruments
Work Environment
Occasional Exposure:
- Outdoor weather conditions
Frequent Exposure:
- Wet and/or humid conditions
- Change in room temperatures
- Carts, pallets, and hand-trucks moving in and out of storage/retail areas
Constant Exposure:
- Background music and in-store pages
- Food odors, grain and spice dust, food allergens
IMPORTANT DISCLAIMER NOTICE
The essential duties and responsibilities and knowledge, skills and abilities listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.
Employees must be able to satisfactorily perform the essential functions of this position, with or without reasonable accommodation. Any questions regarding accommodations should be directed to the Human Resources Manager.
