Clerk / Floor Service – Produce Team Member (Full Time)

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.

Provides support as a member of the Produce team to include receiving and preparing product, maintaining the Produce floor and displays, and selling product in support of WFM standards. Performs all functions related to breaking down deliveries and stocking shelves. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures.

Job Responsibilities

• Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products. 
• Assists Team Leader in organizing and displaying volume and seasonal items. 
• Monitors and prevents spoilage and communicates waste to buyers, Team Leaders, and shift supervisor. 
• Completes spoilage, sampling, temperature, and sweep worksheets as required. 
• Assists with periodic inventory checks. 
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings. 
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. 
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product. 
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices. 
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards. 
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing. 
• Immediately reports safety hazards and violations. 
• Performs other duties as assigned by store, regional, or national leadership. 

Job Skills

• Ability to sell proactively. 
• Ability to learn basic knowledge of all products carried in department. 
• Ability to learn and understand growing processes that differentiate conventional from organic produce. 
• Strong attention to detail. 
•  Strong to excellent communication skills and willingness to work as part of a team. 
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors. 
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members. 
• Ability to follow directions and procedures; effective time management and organization skills. 
• Passion for natural foods and the mission of Whole Foods Market. 
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency. 
• Understanding of and compliance with WFM quality goals.

Experience

• No prior retail experience required. 

Physical Requirements/Working Conditions

• Must be able to lift 50 pounds. 
• In an 8-hour work day: standing/walking 6-8 hours. 
• Hand use: single grasping, fine manipulation, pushing and pulling. 
• Work requires the following motions: bending, twisting, squatting and reaching. 
• Exposure to FDA approved cleaning chemicals. 
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit. 
• Ability to work in wet and dry conditions. 
• Ability to work a flexible schedule including nights, weekends, and holidays as needed. 
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery. 
• May require use of ladders. 

Note:bThe purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.