What are the responsibilities and job description for the Client Support Specialist - NOC Shift position at Whole Person Care Clinic?
Job Description
Job Description
Salary : $21 / hr
Urgently Hiring, Start Immediately
OUR MISSION
At Whole Person Care Clinic, our mission is to provide holistic, compassionate, and accessible care that nurtures the physical, emotional, and social well-being of every individual we serve. Through an integrated approach that combines medical expertise, mental health support, and community services, we are dedicated to addressing the full spectrum of our patients' needs. By fostering a collaborative and inclusive environment, we empower individuals to achieve their highest quality of life and well-being, regardless of their socioeconomic status. We strive to create a supportive community where every person is valued, heard, and cared for with dignity and respect.
JOB SUMMARY
The Client Support Specialist isa healthcare support role primarily responsible for providing basic assistance to individuals recovering from illness or injury in a dedicated "recuperative care" facility, which often focuses on individuals experiencing homelessness or unstable housing, assisting with daily living activities, monitoring health status, and facilitating connections to necessary medical and social services while ensuring their comfort and safety during their recovery period.
KEY RESPONSIBILITIES :
Personal Care Assistance :
Assisting with meal preparation and feeding.
Monitoring vital signs (temperature, blood pressure, pulse).
Health Monitoring and Support :
Observing and reporting any changes in client condition to medical staff.
Administering medications as directed by a licensed healthcare professional.
Reminding clients to take medications as scheduled.
Assisting with wound care and dressing changes as needed
Client Support and Engagement :
Providing companionship and emotional support to clients.
Engaging clients in social activities and promoting their independence
Assisting with communication needs for clients with language barriers
Administrative Tasks :
Maintaining accurate client records and documentation
Completing daily shift reports and incident reports
Stocking supplies and maintaining cleanliness of the facility
Care Coordination :
Coordinating with healthcare providers to ensure clients receive necessary medical appointments and follow-up care.
Assisting with transportation arrangements for medical appointments
Connecting clients with social services like housing assistance, benefits applications, and mental health support
REQUIRED SKILLS AND QUALIFICATIONS :
Compassionate and patient demeanor :
Ability to work with individuals who may be experiencing physical or emotional challenges.
Basic understanding of healthcare practices
Knowledge of infection control, vital signs monitoring, and basic first aid
Basic Life Support (BLS) Certification required within 2 weeks of hiring
Strong communication skills :
Effective verbal and written communication to interact with clients, medical staff, and other team members
Ability to work independently and as part of a team :
Collaborate with other staff members while taking initiative to complete tasks
Physical ability to assist with daily living activities :
Lifting, transferring, and supporting clients with mobility needs
Salary : $21
