What are the responsibilities and job description for the ELECTRICAL INSIDE SALES position at Wholesale Electric Caribe (WEC)?
Position Overview: The Electrical Inside Sales Representative is responsible for supporting the sales team by generating leads, managing customer inquiries, and driving sales growth. This role requires a proactive individual who can effectively communicate with customers, understand their needs, and offer tailored solutions.
Key Responsibilities:
- Lead Generation and Qualification:
- Identify and reach out to potential customers via phone, email, and social media.
- Qualify leads based on predefined criteria and assess their potential.
- Customer Engagement:
- Respond to inbound inquiries and provide information about products/services.
- Build and maintain relationships with new and existing customers.
- Schedule and conduct follow-up calls to ensure customer satisfaction.
- Sales Support:
- Assist the sales team in preparing proposals, quotes, and contracts.
- Maintain accurate records of customer interactions and sales activities in CRM systems.
- Product Knowledge:
- Develop a thorough understanding of the company’s products/services.
- Stay updated on industry trends and competitor activities.
- Reporting and Analysis:
- Track and report on sales metrics, lead progress, and customer feedback.
- Provide insights and recommendations for improving sales strategies.
- Collaboration:
- Work closely with the sales team, marketing, and other departments to achieve sales goals.
- Participate in team meetings and contribute to sales strategy discussions.
Qualifications:
- Experience in the electrical or industrial sector.
- 1-2 years of experience in sales, preferably in an inside sales or customer support role.
- Basisc understanding of electrical systems, products and industry standards
Preferred Skills:
- Familiarity with sales automation tools and techniques.
- Basic understanding of electrical products and solutions.
WEC Electrical Supply is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
Job Type: Full-time
Pay: $60,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Supplemental Pay:
- Commission pay
Experience:
- ELECTRICAL DISTRIBUTION: 2 years (Required)
Ability to Relocate:
- Jamaica, NY: Relocate before starting work (Required)
Work Location: In person
Salary : $45,000 - $75,000