What are the responsibilities and job description for the Front Desk Receptionist position at Wholistic Therapeutics Co.?
Job Title: Front Desk Receptionist (Evenings & Weekends)
Location: Downingtown, Pa
Job Type: Part-Time
Job Description:
As a Front Desk Associate, you will be the first point of contact for our clients. You’ll play a crucial role in creating an inviting and professional atmosphere while helping with scheduling, client check-out, and providing exceptional customer service. Your role will help ensure smooth studio operations, as you will be working directly our team of Massage Therapist’s and Esthetician’s to create a seamless experience for our clients.
Key Responsibilities:
- Greet clients with a warm, welcoming attitude.
- Manage appointment scheduling, rescheduling, and cancellations through our booking system.
- Answer phone calls & return voicemails
- Provide information about our services, pricing, and special promotions.
- Process payments and handle client transactions accurately.
- Maintain a clean, organized front desk area and assist in studio upkeep.
- Communicate effectively with massage therapists and estheticians to ensure a smooth client experience.
- Assist with retail sales of skincare products and other items.
Requirements:
- Excellent communication and interpersonal skills.
- Friendly, customer-focused demeanor with a strong attention to detail.
- Ability to multitask in a fast-paced environment.
- Prior experience in customer service or administrative roles is a plus.
- Comfortable working with computers and scheduling software.
- Availability to work evenings and weekends (required).
Why Work with Us?
- Competitive hourly wage commission on retail sales
- Discount on products and services
- Fun and supportive team environment
How to Apply:
To apply, please send your resume and a brief cover letter explaining why you’d be a great fit for our team to amber@wholistic-co.com
Job Type: Part-time
Pay: $16.50 per hour
Expected hours: 15 – 20 per week
Benefits:
- Flexible schedule
Schedule:
- Day shift
- Evening shift
- Weekends as needed
People with a criminal record are encouraged to apply
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Downingtown, PA 19335 (Required)
Work Location: In person
Salary : $17