Seaside Cafe & Banquet Attendant

Description

Status: Full-time or Part Time, Seasonal, Non-exempt

Responsibility: High level of supervision needed. Low level of operational decision making.

Reports to: Food & Beverage Director

Supervises: N/A

Skill:

• Basic Administrative Skills - Use of technology, verbal and written communication, business correspondence, organization, time management.
• Excellent Teamwork and Communication Skills – Interact, work and relate with people, listen, speak, read, write, observe, use English fluently.
• Excellent Customer Service Skills – Product knowledge, problem-solving skills, time management, attentiveness, patience, positive attitude, a willingness to go the extra mile, responsibility, professionalism.
• Advanced Food Service Skills – Food presentation, service etiquette, knowledge of food and beverage service standards, positive attitude, knowledge of menu components, food, beverage and wine.
• Basic Safety Skills – Observe safety rules, safely operate equipment, food safety consciousness, CPR and First Aid.

Effort: Medium – Walk and stand for extended periods of time. Bend, reach, push, pull, lift and carry up to 50 pounds.

Work Conditions: Level 4 – Often outdoors, working in hot/cold environment, inclement weather, variable schedule based on business demands, often duties require working with hazards.

Duties: Responsible for setting and clearing food and beverage items to and from tables during banquet events. Provides Club members and guests with the finest service while creating a warm and friendly environment.

• Serves bread, butter and water as members and guests are seated.
• Assists in carrying food trays to and from the kitchen.
• At times assists servers in their tasks of serving members and guests.
• Removes soiled dishes from tables using proper serving techniques and brings to dish washing area.
• Breaks down trays in dish area as they are brought back from the floor placing silverware in soaking bins, glassware in appropriate racks, and stacking like dishes together.
• Places linen and trash in appropriate location. Removes soiled linen and/or placemats from table and replace with clean items.
• Always anticipates needs of members and guests in order to provide proactive service.
• Sets tables with silverware, glassware, china, and clean linen or placemat, as required by reservations.
• Keeps ice bins filled and replenishes when needed.
• Completes opening and closing side work as assigned.
• Maintains a neat, professional appearance with proper nametag and uniform throughout each shift.
• Maintains work areas in a safe and sanitary manner.
• High level knowledge of menu items, food, beverage and wine.
• Ensures correct account numbers are in POS.
• Ensures that menu items are put into the POS in an accurate and timely fashion.
• Pass hors d’oeuvres and beverages.
• Perform other duties as assigned.

Qualifications