What are the responsibilities and job description for the Tennis Shop & Maintenance Assistant position at WIANNO CLUB?
Job Details
Job Location: Legal Address - Osterville, MA
Salary Range: Undisclosed
Description
Status: Seasonal, Full-Time, Non-Exempt
Responsibility: Medium level of supervision needed. Medium level of operational decision-making.
Reports to: Director of Racquets and Tennis Shop Manager
Supervises: N/A
Skill:
- Basic Administrative Skills- Use of technology, verbal and written communication, business correspondence, organization, and time management.
- Advanced Teamwork and Communication Skills- Interact, work and relate with people, listen, speak, read, write, observe, use English fluently.
- Excellent Customer Service Skills- Product knowledge, problem-solving skills, time management, attentiveness, patience, positive attitude, a willingness to go the extra mile, responsibility, professionalism.
- Excellent Safety Skills- Observe safety rules, safely operate equipment, CPR and First Aid.
- Advanced Driving Skills- Possess a valid driver’s license and an acceptable driving record.
- Experience- Previous tennis court maintenance experience preferred
- Maintenance and Repairs - Must have the ability to operate small utility vehicles, miscellaneous power and hand tools, traverse ladders safely, carpentry, painting, general repairs while observing OSHA-approved personal safety guideline practices.
- Basic Tennis skills – General understanding of the rules and etiquette, playing experience a plus.
- Basic Safety Skills – Observe safety rules, CPR and First Aid.
- Basic Child Care and Education – Interpersonal interactions with children, instructional skills, creativity, patience, ability to adapt and react to children’s needs, physical stamina.
- Special Skill- Outgoing and friendly personality. Teachable attitude.
- Experience - Previous customer service experience preferred.
Effort: High- Walk and stand for extended periods of time. Bend, reach, push, pull, lift and carry up to 75 pounds.
Work Conditions: Level 4- Often outdoors, working in hot/cold environment, inclement weather, variable schedule based on business demands, often duties require working with hazards.
Duties:
- Work primarily at the Tennis Facility, making trips to other club areas when necessary.
- Perform general maintenance tasks as directed
- Perform minor painting, carpentry duties
- Perform light janitorial duties such as outside furniture cleaning, trash pickup, restroom sanitizing
- Become familiar with court irrigation system, as well as the watering needs of the courts
- Water, sweep, line, and roll tennis courts as directed
- Ensure tennis courts remain free of weeds and debris
- Ensure water coolers are cleaned and filled on a daily basis
- Attend heat training class and observe best practices at all times per OSHA regulations
- Must possess an awareness of surroundings and unique demands of being in a private club setting
- Must possess ability to multitask and perform time-sensitive tasks efficiently while working around club member activities.
- Enthusiastically greet members and assist them with court times, lesson booking, clinic sign ups, and retail needs
- Assist Tennis Shop Manager with daily billing
- Keep the shop and tennis facilities clean and tidy throughout the day
- Notify tennis professionals when a lesson/clinic is booked
- Restock the fridge/freezer
- Restock shop inventory as needed
- Assist the Tennis Shop Manager with answering the phone and recording any messages
- Report back to the Tennis Shop Manager and Director of Racquets at the end of the day with a daily report
- Close the shop and facilities after all members have left for the evening when needed
Qualifications
