Banquet Captain - Banquet/Events - Wichita Country Club

Location: Wichita Country Club

About Us: Wichita Country Club is one of the oldest and most esteemed country clubs in the region, dedicated to offering an exceptional lifestyle experience for our community. We pride ourselves on maintaining top-tier facilities, products, services, and programming for our members.

Position Overview: Oversee the smooth execution of events. The Banquet Captain will be responsible for leading event operations, ensuring high-quality service, and providing a seamless experience for our guests. The ideal candidate will have strong leadership skills, excellent organizational abilities, and a passion for delivering exceptional service. This position reports directly to the Banquet Manager.

Key Responsibilities:

• Supervise and coordinate the banquet service team, including servers, bartenders, and setup staff, ensuring all tasks are completed efficiently and according to event specifications.
• Assist the Banquet Manager in conducting pre-event meetings to review the event details, assignments, and expectations with the banquet staff.
• Oversee the setup and arrangement of banquet rooms, including tables, chairs, linens, and place settings, ensuring adherence to client specifications and club standards.
• Monitor and ensure the quality of food and beverage service during events, addressing any issues or guest requests promptly and professionally.
• Liaise with clients, event planners, and other departments to ensure all event needs are met and any last-minute changes are accommodated.
• Manage the flow of service, including timing of food and beverage courses, ensuring that all aspects of the event run smoothly and according to schedule.
• Handle any guest complaints or concerns with professionalism and efficiency, resolving issues to ensure a positive experience.
• Supervise the breakdown and cleanup of the banquet area after events, ensuring that all items are properly stored and the area is left in excellent condition.
• Assist with training and mentoring new staff members, promoting a positive and professional work environment.

Qualifications:

• Previous experience as a Banquet Captain or in a similar supervisory role in a high-end or club setting.
• Must have experience in banquets or events, banquet set up, serving and bartending.
• Strong leadership and team management skills.
• Excellent communication and organizational abilities.
• Proven ability to manage multiple tasks and events simultaneously in a fast-paced environment.
• Attention to detail with a focus on delivering high-quality service.
• Ability to lift 15-20 pounds and stand for extended periods.

We are hiring for multiple positions including morning and evening. Weekend and holiday availability is required.