What are the responsibilities and job description for the FOH Host position at Wicked Wolf Tavern & Tap?
Job Overview
We are seeking a friendly and organized Host/Host to join our team in delivering exceptional dining experiences. The ideal candidate will possess a passion for hospitality and customer service, ensuring that every guest feels welcomed and valued. As the first point of contact for our guests, you will play a crucial role in setting the tone for their visit.
Duties
- Greet and welcome guests as they arrive, providing a warm and inviting atmosphere.
- Manage reservations and seating arrangements efficiently to optimize guest flow.
- Communicate effectively with guests regarding wait times and special requests.
- Maintain cleanliness and organization of the host stand and dining area.
- Answer phone calls with professionalism, assisting with inquiries and reservations.
- Collaborate with the restaurant staff to ensure smooth service and guest satisfaction.
- Handle guest relations with care, addressing any concerns or feedback promptly.
- Assist with food service as needed, supporting waitstaff during busy periods.
Qualifications
- Previous experience in a restaurant or hospitality environment is preferred.
- Strong communication skills, both verbal and written, to engage effectively with guests.
- Excellent customer service skills, demonstrating a commitment to guest satisfaction.
- Familiarity with POS systems is a plus for efficient order processing.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A friendly demeanor with a passion for creating positive guest experiences.
- Flexibility to work various shifts, including evenings and weekends as needed.
Join our team as a Host/Host and contribute to creating memorable dining experiences for our guests!
Job Type: Part-time
Pay: $15.79 - $25.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $16 - $25