What are the responsibilities and job description for the Now Hiring - Bilingual Office Representative - Spanish position at Wil Brooks - State Farm Agency?
State Farm Agency, located in Charlotte, NC has an immediate opening for a Bilingual (Spanish / English) Office Representative - Team Member. Insurance experience is not required as we will train the right person with the right personality and skill set! Must have some customer service / office experience and be fluent in English and Spanish.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
What we provide
Requirements