Event Host/Coordinator

Job Title
Event Host/Coordinator

Reports To: Director of Retail Sales & Operations

Job Overview
The Event Coordinator is responsible for planning, promoting and hosting confectionery events for families, children and adults.

This is a part time position, with additional retail, packaging or production hours available.

Must have weekend availability 3 Saturdays a month for tours and events, occasional Sundays. Scheduled tours and events are offered by the event host and other staff most Saturdays during September through June, and 2 additional days weekly during July and August and school vacations. Private tours are offered as well. Sometimes limited hours are available depending on business demand. Seasonally and at holidays, employees are expected to work additional hours. Overtime hours are only considered approved if advance written approval from the CEO.

Essential Responsibilities and Duties include the following. Other duties may be assigned.

· Designing and hosting fun family activities around seasonal occasions. Leading creation of “hands-on” chocolate activities with kids and adults.

· Promote Wilbur’s events with the design of event newsletters, flyers and social media.

· Hosting birthday parties and other guest celebrations.

· Ordering ingredients and supplies. Event costing to reflect appropriate margins.

· Clean up and sanitation during and after tours and events, of event space and other areas and factory equipment.

· Provide tours of our facility. Coordinate tour requests. Coordinate additional staff as needed for our larger events and tour schedule rotation.

· Run confectionery equipment including chocolate enrober. Monitor and adjust for product quality.

· Work effectively with retail staff and marketing teams.

· Understanding brand and customer targets.

Qualifications

· High School Diploma or GED

· Ability to work as part of a team, can accept coaching and feedback from supervisor and others

· Be a Team Player, Good communication and interpersonal skills, Attention to detail a must. Basic math, computer and literacy skills, Physical dexterity. Additional experience appreciated: confectionary talents, Constant Contact, graphics & flyer layout, Instagram, strong writing abilities and/or marketing.

· Love for chocolate and confections and sharing this joy with others.

· Engaging, kind and positive manner; Professional, poised and courteous customer service skills.

· Confidence with giving direction to guests during events.

· Engaging an audience of 10 to 30 guests at a time regularly, more occasionally.

· Presenting clearly a personalized, engaging and flexible script during chocolate factory tours and events.

· Ease and enjoyment of children and all guests.

· Long term commitment to this position.

Physical demands

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical expectations for standing/walking for several hours a day during events and tours, Lift up to 35 pounds regularly. Typing at work station intermittently. While performing the duties of this job, the employee is regularly required to stand, stoop, kneel, crouch, sit, walk, reach with arms and hands, talk and hear. They may occasionally be required to climb and balance. While performing this position you will be required to stand on hard surfaces for the duration of your shift. They must have hand dexterity and be able to hand tie ribbons and bows.

Work environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform essential functions.

The noise level in the work environment is: moderate.

The temperature in the work environment is: variable. The production and retail area are kept cool.

The pace of this job: variable. Generally rapid and consistent pace expected.

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $17 - $18