What are the responsibilities and job description for the Human Resources Assistant (Entry Level) position at Wild Adventures Theme Park?

Essential Functions Statement(s)

Assist the HR team with daily office operations including but not limited to :

Meet and Greet guests of HR
Assists with Hiring Events
Assists with End of Season Unemployment documentation
Provides Data Entry as assigned
Assists with Team Member survey’s and benefit open enrollment
Maintenance of personnel files
Update and create employee ID’s
Coordinate and track employee recognition programs
Answer phones, sort mail, fax
Process in employees to include compliance with drug screening procedure and ordering backgrounds / MVR / credit checks
Provide assistance with Employee Relations / Functions / Events
Assists with special events and projects as needed

Occasionally works on-park for other departments during special events; willing to be trained to function as a park team member, as needed by park operations.

WORK ENVIRONMENT

Primary work space will an indoor, professional office setting; occasionally requires outdoor work in all weather conditions.

General

Ensure compliance with all Herschend Family Entertainment and Wild Adventures policies and procedures

Represent the company to guests and other team members in a positive and friendly manner

Satisfy Wild Adventures’ standards for performance and conduct. For example, report to work regularly and on time.

Maintain confidentiality at all times

Create “Memories Worth Repeating” for our guests

Other duties as assigned

POSITION QUALIFICATIONS

Competency Statement(s)

Self-Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.

Interpersonal - Ability to get along well with a variety of personalities and individuals.

Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.

Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.

Conflict Resolution - Ability to deal with others in an antagonistic situation.

Working Under Pressure - Ability to complete assigned tasks under stressful situations.

Communication, Written - Ability to communicate in writing clearly and concisely.

Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.

Adaptability - Ability to adapt to change in the workplace.

Communication Skills - Ability to communicate effectively with others using spoken or written word.

Detail Oriented -Ability to pay attention to the minute details of a project or task.

SKILLS & ABILITIES

Education : High school diploma, or equivalent

Experience : 6 months - 2 years general office experience; experience in a human resources office, preferred

Computer Skills : Must have strong computer skills, including intermediate-level skills in Microsoft Word / Excel / PowerPoint, and the ability to quickly learn unfamiliar programs needed in the position

Physical Requirements :

Vision – near, distance, color, peripheral, depth

Sense of sound and ability to hear with both ears

Sense of touch

Other Requirements

Must be detail oriented and accurate in organizing information

Must have strong interpersonal skills to be able to relate and communicate with internal and external customers in a friendly and professional manner; must be able to handle situations with professionalism and courtesy

Must be a self-starter who possesses initiative and resourcefulness; must be able to multitask and think critically in a fun, fast-paced environment.

Must have strong customer service ideals and be motivated to go above and beyond to assist and find resolutions to problems

Must handle confidential information strictly and responsibly

Must be available to work days, evenings, weekdays, weekends and holidays as needed

Must be proactive in continuously seeking and developing ways to be more effective

Must have reliable transportation and maintain a valid Driver’s License and insurance

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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Human Resources Assistant (Entry Level)

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